
Tamer Ibrahim Nassar
IT Manager at Sky Hospitality - Sheikh Zayd
Qanater Khairya, Qalubia, EgyptWork Experience
IT ManagerFull Time
Rixos Seagate Sharm Elsheikh
Apr 2015 - Mar 2017 -1 yr, 11 months
Egypt , South Sinai
- Job Details:• Design network for hotel and link all nodes with the main servers using HP core switch and fiber optic for nodes more than 80 meters length. • Working with corporate and hotel teams as well as internal staff & guests to help resolve IT- related issues, and also in the maintenance of all hardware, software & IT supplies. • Install all systems needs to start operation, such as POS system (Micros system), front office system Fidelio suite8, Back office system (SUN System), windows server 2008 r2. • Install all users PCs with windows7 and all application needs to start operation using Acronis software to make a Backup from operating system. • Managing all the day-to-day internal staff & guest communications & security in compliance with the policies and procedures at the property. • Perform and oversee software and application development, installation and upgrades; maintains site licenses for department /organization. • Evaluates and recommends purchases of computers, network hardware, peripheral equipment, and software, maximizing opportunities to reduce IT costs. • Install Backup Exec server to manging all database backups to be ready with disaster recovery plan and backup all share files for all departments. • Install Cyberoam firewall to secure all networks and control the internet usage, to protect all the systems installed.
IT ManagerFull Time
Monte Carlo Sharm -Former Ritz Carlton Sharm Elsheik
Feb 2014 - Mar 2015 -1 yr, 1 month
Egypt , South Sinai
- Job Details:• Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) • Hire and manage information systems personnel and contractors to design, develop, implement • Development & upgrades to the hotel’s telephone system overseeing all the changes and routing. • Evaluates and recommends purchases of computers, network hardware, peripheral equipment, and software, maximizing opportunities to reduce IT costs. • Responsible for the ongoing IT operations of the group of hotels and all subsidiaries with a key objective being to align IT service delivery with business requirements and priorities in an overall context of service excellence. Include analyzing business needs, implementation, maintenance and troubleshooting of all company hardware and software ensuring uninterrupted day-to-day operation of the hotels. • Provide technical consulting services to department /organization regarding use of computers and networks to satisfy business needs. • Administration of in-house and customer production network including servers, workstations, routers, firewalls, switches, wireless networking. • Perform and oversee software and application development, installation and upgrades; maintains site licenses for department /organization. • Ensure backup and disaster recovery systems are operational. • Control the computer systems budgets and expenditures Ensure technology is accessible and equipped with current hardware and software • Install FortiNet firewall to secure all networks and control the internet usage, to protect all the systems installed. • Identify and prepare hardware for disposal when appropriate, Ensure hardware is stripped and secured before disposal • Provide individual training and support on request, Provide recommendations about accessing information and support
Education
Bachelor's Degree in commersial
Ain Shams University (ASU)Jan 1992 - Jan 1996 - 4 yr
Languages
Arabic
FluentEnglish
Fluent