Tamer Mohamed Fatouh
IT Manager | Digital Transformation Leader
Mokattam, Cairo, EgyptWork Experience
IT Manager | Digital Transformation LeaderFull Time
- Job Details:Leading IT strategy and operations with a focus on digital transformation and business alignment. Managing enterprise systems, infrastructure, and cloud services to support organizational growth. Driving ERP integration, M365 migration, and security enhancements across the company. Building and mentoring a high-performing IT team to deliver scalable, business-driven solutions. Enabling process optimization, cost reduction, and improved service delivery through technology
Lead Technical Support EngineerFull Time
F1 solution
Jan 2013 - Feb 2020 -7 yrs, 1 month
Egypt , Cairo
- Job Details:Delivered technical support for diverse systems, including OS, hardware, mobile, and security solutions. Conducted preventive maintenance and managed hardware components across multiple environments. Provided engineering support in systems design, troubleshooting, and customer service.
Technical Support EngineerFull Time
AL-KHALEEJ FOR COMPUTER & ELECTRONIC SYSTEM
Mar 2009 - Sep 2012 -3 yrs, 6 months
Saudi Arabia , Riyadh
- Job Details:Provided on-site server support and implemented high-availability disaster recovery solutions. Managed SLAs and performed preventive maintenance for enterprise clients. Installed and configured IT infrastructure including servers, SAN, and security systems. Gained extensive customer interface experience and worked with various hardware vendor
Technical Support EngineerFull Time
EGYPTIAON TAXs AUTHORITY
Jan 2008 - Jul 2008 -6 months
Egypt , Cairo
- Job Details:My job is briefly described in the following points: • System Administrator (Managing Windows 2000® Active Directory Domains). • Network Infrastructure Engineer. • Visual Basic® Windows Application Developer. • Technical Support Engineer (PC Maintenance).
Education
BSc in computer engineering
October 6 University (OU)Jan 1999 - Jan 2004 - 5 yr
High School - Thanaweya Amma
al-khdwayaJan 1998
Activities
As reserve officer at EGYPTIAN MILITARY
Volunteering
May 2005 - Nov 2007 -2 yrs, 6 months
Achievements
Experienced IT Manager with a robust background in digital transformation and IT strategy. Proficient in aligning technology with business goals and adept at leading enterprise systems, I excel at assembling high-performing IT teams. I have demonstrated success in delivering scalable, cost-efficient, and innovative solutions that enhance business performance. With over 15 years of experience managing IT operations, technical support, and ERP systems across a variety of industries, I consistently drive results that empower organizations to stay ahead in a rapidly evolving digital landscape
Skills
- Team Leadership
- Strategic IT Planning
- digital transformation
- Project Management
- IT Budgeting
- Vendor Management
- Change Management
- Performance Tracking
- Cross-functional Coordination
- Risk Management
Languages
Arabic
FluentEnglish
AdvancedGerman
Beginner
Training & Certifications
IT Dept
balaeem CO·2003MCP
2003