
Tamer Mohamed Hanafy
IT Section Head at MultiApex Pharama
Shorouk City, Cairo, EgyptWork Experience
IT Section HeadFull Time
MultiApex Pharama
Feb 2013 - Present -12 yrs, 4 months
Egypt , Cairo
- Job Details:• Implementing & managing San Storage • Implementing & managing Active Directory • Implementing & maintain Group policy • Budgeting • Planning • Develop full scale project plans • Define project tasks and resource requirements • Monitored all backup process • Designs, develops, tests, and documents programs and scripts that automate routine tasks. • Designs, develops, tests, and documents status reporting programs for the gathering of performance measurements used for balanced scorecard and capacity planning reporting and activities. • Develops, tests, documents, implements and enhances backup and recovery procedures, including schedule coordination with the Job Scheduling staff. • Develops, documents, implements and enhances applications change-management procedures and activities. • Identifies, analyzes, and resolves/troubleshoots job scheduling problems. Escalates as necessary to ensure resolution. • Coordinates planned and unplanned applications administration activities with business units in order to minimize or eliminate impact on business processes. • VPN Site to site
Senior IT Specialist Full Time
ALMADAR
May 2010 - Dec 2012 -2 yrs, 7 months
United Arab Emirates , Dubai
- Job Details:• Apply the IT Standards • Implementing & Managing Windows Server 2008 enterprise • Implementing & managing VPN Connection between group branches outside U.A.E • Fix IP Camera • Implement firewall connection(sonicWall, Cisco) • Implement Cisco Call Manager • Implement SAN Storage Backup • Manage & Maintain Microsoft Active Directory 2008 • Knowledge of network and communication hardware and software • Maintains records and prepares periodic and special reports of work performed • Lead the planning and implementation of project • Facilitate the definition of project scope, goals and deliverables • Define project tasks and resource requirements • Develop full scale project plans • Manage project budget • Manage project resource allocation • Plan and schedule project timelines • Track project deliverables using appropriate tools • Provide direction and support to project team • Quality assurance lead the planning and implementation of project • Assemble and coordinate project staff • quality assurance • Servers maintenance and troubleshooting , including software security patches , operating system updates , performance tuning , log analysis , maintaining application updates and bug fixes • Handling tracking system project “based on SQL” with number of 50 trucks and vehicles • Assists in short and long term planning including the development of strategic plans to leverage emerging technology to support future enterprise
Network AdministratorFull Time
Pico Modern Agriculture
Nov 2008 - May 2010 -1 yr, 6 months
Egypt , Cairo
- Job Details:• Perform network management functions • Ensure prescribed service-quality objectives are met • Knowledge of network and communication hardware & software • Knowledge of operating systems and applications and specific methods of network communication • Identities and resolves complex voice and/or data communications network problems , arranges for vendor support if necessary • Understanding of IP telephony and voice over IP solution with respect to network design • Infrastructure to outlying enterprise properties
Education
System Engineer in Computer Science
Corllins UniversityJan 2006 - Jan 2010 - 4 yr
Computer Science in Computer Science
NCATOJan 2001 - Jan 2005 - 4 yr
High School - Thanaweya Amma
Rajac Language SchoolJan 1999
Languages
Arabic
FluentEnglish
AdvancedFrench
Intermediate
Training & Certifications
Microsoft CRM
HeroTech·2014MCSA 2012
Microsoft ·2013ITIL V3
EXIN·2012