Tamer Mohamed Silit

Operation Manager at Tourasco Group WholesalerFull Time

• Job Details:Operation Manager at Tourasco Group Wholesaler Responsibilities:  Handling all online and offline bookings with suppliers and DMC.  Managing all agent requests.  Resolving customer problems with suppliers and hotels.  Handling back-office bookings.  Managing accounts for agents and suppliers.  Leading and supervising the operation team 24/7.  Leading and managing the customer service team 24/7. About the company : Tourasco Group Ltd is the Ultimate Wholesale Tour Operator for Travel Trades in the B2B Segment along with a network of 12k+ Travel agents worldwide! Tourasco specializes in offering an extensive range of travel products, from top-notch hotels to flights, trains, cruises, and captivating packages, ensuring there's something for everyone.

Operation Manager and Sales Manager at Welcome Egypt TravelFull Time

• Job Details:Responsibilities:  Started and executed the discount card program from scratch.  Built the company's online system and client CRM.  Solved company problems and handled hiring new employees.  Designed and presented company packages to match what customers want and stay competitive.  Managed online and offline booking systems worldwide to ensure smooth transactions.  Set and met company goals by carefully planning sales and operations.  Trained the sales team to sell better and make more money.  Kept in touch with clients to address their needs and fix any problems quickly.  Built relationships with other companies to grow the business.  Improved customer service programs and operations to do better than expected.  Organized travel plans and events from start to finish.