
Tamer Hassan Aly
https://www.linkedin.com/in/tamer-hassan-aly-07b3bab3/
Smouha, Alexandria, EgyptWork Experience
Logistic SupervisorFull Time
Nice one Beauty Digital Marketing Co.
Jan 2024 - Present -1 yr, 5 months
Saudi Arabia , Riyadh
- Job Details:My role as Logistics Supervisor at NICE ONE pivots on streamlining operations and driving the seamless delivery of goods. With expertise in overseeing transportation, warehousing, and inventory management, our team thrives on optimizing processes for maximum efficiency and cost-effectiveness. We take pride in problem-solving to keep our promise of timely and precise fulfillment to customers. Prior experience as a Key Account Manager has equipped me with the skills to build and maintain enduring client relationships, propelled by a deep understanding of their needs. Collaborating with internal teams, we've honed our approach to align solutions with client objectives and resolve any concerns, fostering trust and ensuring sustained partnerships. These roles have shaped my commitment to continuous improvement and exceptional service in the logistics domain.
Key Account ManagerFull Time
Jul 2022 - Present -2 yrs, 11 months
- Job Details:Responsibilities: -Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition -Acquire a thorough understanding of key customer needs and requirements -Expand the relationships with existing customers by continuously proposing solutions that meet their - objectives -Ensure the correct products and services are delivered to customers in a timely manner -Serve as the link of communication between key customers and internal teams -Resolve any issues and problems faced by customers and deal with complaints to maintain trust -Play an integral part in generating new sales that will turn into long-lasting relationships -Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Key Account ManagerFull Time
Jul 2022 - Dec 2023 -1 yr, 5 months
- Job Details:Responsibilities: -Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition -Acquire a thorough understanding of key customer needs and requirements -Expand the relationships with existing customers by continuously proposing solutions that meet their - objectives -Ensure the correct products and services are delivered to customers in a timely manner -Serve as the link of communication between key customers and internal teams -Resolve any issues and problems faced by customers and deal with complaints to maintain trust -Play an integral part in generating new sales that will turn into long-lasting relationships -Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Branch Operations ManagerFull Time
Vhubs
Aug 2021 - Aug 2022 -1 yr
- Job Details:Main Duties: • Collaborate with operation management in the development of performance goals and long-term operational plans • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration • Set strategic goals for operational efficiency and increased productivity • Work with management in the development of financial and budgetary plans • Analyze current processes and performance, recommending solutions for improvement when necessary Responsibilities • Develop, implement, and monitor day-to-day operations and processes that provide visibility into goals, progress, and obstacles for our key initiatives • Build and maintain relationships with all department, external partners, and vendors to make decisions regarding operational activity and strategic goals • Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks • Devise strategies to ensure growth of enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs • Uphold organization policies and standards, ensuring legislative regulations are followed • Work closely with all departments to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment
Education
Bachelor's Degree in Quality control
Workers University EgyptJan 2003
Achievements
- Honors & Awards Certificate of appreciation - Majid Al Futtaim Jan 2021 - In appreciation for the commitment and contributions to the success of Majid Al Futtaim Retail for more than 10 years - certificate of appreciation - Majid Al Futtaim Jan 2015 - In recognition of my significant contribution to the success of Carrefour's 12th anniversary 2015 - Certificate of appreciation - Amazon Nov 2022 For showing exemplary performance during peak 2022
Skills
- Excellent conceptual and analytical skills
- Customer Service
- Customer Service Delivery
- Logistics
- Stock Controlling
- Stock Take
- Quality Assurance
- Receiving & Transfer
- Warehousing Management
- Management
Languages
Arabic
FluentEnglish
Advanced