Tamer Gomaa

Retail Sales Manager

• Job Details:Managing sales & revenue: setting sales targets, analyzing performance, and strategizing ways to boost revenue. Customer service & satisfaction: ensuring excellent customer experience, handling complaints, and maintaining service standards. Staff supervision & training: hiring, training, and motivating sales associates to perform at their best. Inventory & merchandising: managing stock levels, coordinating product displays, and ensuring items are well-stocked and attractively presented. Financial oversight: handling budgets, monitoring expenses, and optimizing profitability. Marketing & promotions: implementing promotions, collaborating on marketing campaigns, and finding creative ways to drive customer engagement. Compliance & store operations: ensuring adherence to company policies, industry regulations, and maintaining store cleanliness and efficiency.

Store Manager

• Job Details:Reporting to regional sales manager. Leading a team of 40 staff to manage the day-to-day sales operations. Train and develop a new sales rep. Responsible for developing appropriate sales incentive schemes to encourage & reward increased sales efforts & revenues. Hold regular meetings and motivate sales force to increase the sales process and deal with new customers to achieve better distribution of the product. Perform market studies to determine the company’s products position in the market in comparison with competitive products.

Sales Person

• Job Details:Prepare the store checklist to ensure that products, lighting, facade, computers, oracle system, break area, price tags, merchandising, and warehouse are up to standard. Follow up with the sales ops department on the waiting ship orders on a daily basis. Present the current offers in the store to attract customers. Greeting customers to provide the best-in-class consumer experience to achieve sales targets submitted by the store manager. Guide the customer to the right product (cross-selling – up-selling) to satisfy his/her needs. Close the deal with the customer by booking the order on the oracle system. Cash handling and running safe balance report. Solve customer complaints and report to the store manager if needed. Follow up on the daily shipped orders with the logistics department to deliver products on time to the end consumer. Send daily sales reports to the store manager to share sales results.