TE
tamer elfakharany
Front desk supervisor
Nasr City, Cairo, EgyptWork Experience
Front desk supervisorFull Time
- Job Details:-Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately -Answering screening and forwarding incoming phone calls Receiving and sorting daily mail
Italian customer serviceFull Time
- Job Details:Managing incoming calls and customer service inquiries Generating sales leads that develop into new customers Identifying and assessing customers’ needs to achieve satisfaction
Italian guest relationFull Time
Sina grand hotel
Mar 2011 - Jun 2012 -1 yr, 3 months
- Job Details:Welcoming guests in a friendly and professional way Addressing and escalating customer complaints Providing information about facilities, programs and other services
Education
Bachelor's Degree in Accounting
Helwan UniversityJan 2009
Languages
Arabic
FluentEnglish
FluentItalian
IntermediateRussian
Intermediate