TE

tamer elfakharany

Front desk supervisor

Nasr City, Cairo, Egypt

Work Experience

  • Front desk supervisorFull Time

    World Gym

    Aug 2016 - Nov 2018 -2 yrs, 3 months

    Egypt

    • Job Details:-Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately -Answering screening and forwarding incoming phone calls Receiving and sorting daily mail
  • Italian customer serviceFull Time

    Hyatt Regency Sharm El Sheikh

    Apr 2012 - Jul 2014 -2 yrs, 3 months

    Egypt , South Sinai

    • Job Details:Managing incoming calls and customer service inquiries Generating sales leads that develop into new customers Identifying and assessing customers’ needs to achieve satisfaction
  • Italian guest relationFull Time

    Sina grand hotel

    Mar 2011 - Jun 2012 -1 yr, 3 months

    • Job Details:Welcoming guests in a friendly and professional way Addressing and escalating customer complaints Providing information about facilities, programs and other services
  • receptionistPart Time

    Hilton

    May 2010 - Mar 2011 -10 months

    Egypt

    • Education

      • Bachelor's Degree in Accounting

        Helwan University

        Jan 2009 

      Skills

      • Microsoft Office
      • Italian speaker
      • Russian speaker

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • Italian

        Intermediate
      • Russian

        Intermediate
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