Tameem Adel Amer

Quality Assurance OfficerFull Time

• Job Details:responsible for making sure a product meets the customer’s standard of quality. The job may take many forms based on the particular industry. Environmental factors are also determined by the job industry as well as the official title of the job. Quality Assurance positions carry many titles and responsibilities. Titles include technicians, analyst, specialist, samplers, inspectors, managers, engineers, testers, sorters, consultants and coordinators. Quality Assurance positions may require intervals of standing, bending and/or lifting. The precise description of a quality assurance job depends on the type of industry that the individual is working in. Jobs in quality assurance are available in such varied industries as the manufacturing, food, electronic, technical, food, clothing, glass and steel industries. Individual quality assurance personnel can hold jobs where they are responsible for inspecting, testing, sorting, sampling and weighing.

Call Center AgentFull Time

• Job Details: Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. Maintains call center database by entering information. Keeps equipment operational by following established procedures; reporting malfunctions. Updates job knowledge by participating in educational opportunities. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.