
Tallal Mohamed Ezzat
Retail Branch Manager at Computer Shop
Montaza, Alexandria, EgyptWork Experience
Retail Branch ManagerFull Time
- Job Details:• Sales and profit of the store. • Develop and implement employee performance evaluations and improvement plans. • Provide a positive working environment and handle employee issues appropriately and in a timely manner. • Resolve customer problems or complaints by determining optimal solutions. • Ensure interior and exterior of store is maintained to company standers. • Encourage store employees to take ownership for their performance and career development plans and follow up on a regular basis. • Communicate, execute and manage marketing and merchandising programs. • Maintain adequate store supplies. • Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price change, etc. • Responsible for preparation of work schedules.
Retail Asst. Branch ManagerFull Time
RadioShack
Dec 2008 - Feb 2011 -2 yrs, 2 months
Egypt , Alexandria
- Job Details:• Create marketing and community events to drive sales success. • Educate customers on products and services. • Obtain necessary information when appropriate. • Assist customers with service and billing requests. • Coach sales associates on sales techniques and operational duties. • Assist with in-store merchandising. • Order, receive and maintain inventory. • Assist Store Manager with employee development and motivation.
Retail Sales AssociateFull Time
RadioShack
Apr 2006 - Dec 2008 -2 yrs, 8 months
Egypt , Alexandria
- Job Details:• Present and sell company products and services to current and potential customers. • Identify sales prospects and contact these and other accounts as assigned. • Identify and resolve customer concerns. • Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. • Develop and implement special sales activities to reduce stock.
Outside Sales RepresentativeFull Time
Canon, Inc.
May 2005 - Jan 2006 -8 months
Egypt , Alexandria
- Job Details:• Sell company products (photocopy machines, Printers, Scanners, etc). • Initiate new customers and follow up with company customers. • Prepare action plans to identify specific targets and to project the number of target. • Identify and resolve customer concerns. • Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. • Develop and implement special sales activities to reduce stock.
Education
Bachelor's Degree in Management Information Systems {MIS}
The Higher Institute for Computer SciencesJan 2000 - Jan 2004 - 4 yr
High School - Thanaweya Amma
El Moushier Ahmed BadaweyJan 1999
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Time Management
RadioShack Academy·2008Leadership Skills
RadioShack Academy·2008Selling Skills
RadioShack Academy·2006Customer Service Skills
RadioShack Academy·2006Selling Skills
Canon·2005American Language Course
Armed Force - Language Institute·2003