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tala elmetwally

Customer Experience Specialist at Nahdet Misr Publishing Group

Nasr City, Cairo, Egypt

Work Experience

  • Social Media SpecialistFull Time

    Bla Bla

    Nov 2022 - Present -2 yrs, 8 months

    Egypt , Cairo

    • Customer Experience SpecialistFull Time

      Nahdet Misr Publishing Group

      Sep 2022 - Present -2 yrs, 10 months

      Egypt

      • Customer Support AgentFull Time

        OSN

        Apr 2021 - May 2021 -1 month

        Egypt , Cairo

        • Job Details:In my one training at OSN, I was trained to learn about the product and the common issues, how to handle a situation calmly and effectively, and how to practice empathy at all times

      • Customer Support RepresentativeFull Time

        Medmark

        Jan 2021 - Sep 2022 -1 yr, 8 months

          • Education

          • Bachelor's Degree in Integrated Marketing Communications

            The British University in Egypt

            Jan 2020 

          Skills

          • Market Research
          • Creative Thinking
          • Social Media Advertising
          • Social Media
          • Research
          • Microsoft Office
          • Communication
          • Negotiation
          • interpersonal
          • Event Management

          Languages

          • Arabic

            Fluent

          • English

            Fluent

          • French

            Intermediate
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