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tahseen mohammed sheir

IT Engineer

Rehab City, Cairo, Egypt

Work Experience

  • Network EngineerFull Time

    Diyar Middle East United Company

    Jan 2015 - Present -10 yrs, 6 months

    Qatar , Doha

    • Job Details:Deploy Cisco routers and switches, and administer Network Monitoring services. Responsible for network evaluations, troubleshooting a variety of network problems, and implementing various software and hardware upgrades. Handle the tasks of configuring and deploying wireless solutions. Implement ideas that enhance the effectiveness of advanced technology solutions for clients. Responsible for monitoring, troubleshooting, configuring, and deploying LAN/WAN solutions. Handle the tasks of promoting additional services to clients as required.
  • Technical Support Specialist Full Time

    TE Data

    May 2013 - Nov 2014 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:Performing CSO daily tasks of technical issues using established performance tools and procedures & handling customer site technical and new installation visits as well. Customer oriented able to well serve TE Data ADSL customers. Perform Tasks and procedures related to systems updates for new customers Pending installation and old Customers. Managing daily CPE stock report. Configuring ADSL CPE and other configuration; wireless…etc., Analyzing, identifying errors & creating tickets for any other related escalation to handle customer problems. Updating existing tickets for CSO visitors (customers). Work in shifts.
  • RF Measurements EngineerFull Time

    Actel

    Aug 2011 - Nov 2011 -3 months

    Egypt

    • RF EngineerFull Time

      Mag-Consulting

      Jul 2011 - Aug 2011 -1 month

      Egypt , Cairo

      • Education

        • Communication and Information Engineering in Telecommunication

          Mansoura University

          Jan 2006 - Jan 2011 - 5 yr

        • High School - Thanaweya Amma

          Mansoura Experimental language school

          Jan 2005 

        Skills

        • Microsoft Word
        • Customer Service
        • Customer Service
        • Microsoft Office
        • Windows Server
        • Microsoft Outlook
        • C Programming
        • Xcode
        • Microsoft Excel
        • Information Technology (IT)
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        Languages

        • Arabic

          Fluent
        • English

          Advanced
        • German

          Intermediate

        Training & Certifications

        • CCNP Collaboration (Still 2 Exams to go)

          Cisco·2016
        • CCNA Voice

          Cisco·2015
        • CCNA

          2015
        • MCSA Windows Server 2012

          Herotec Training Center·2014
        • CCNA

          Yat·2013
        • ITIL Foundation Certificate

          UK Cabinet·2013
        • iOS Developement Training

          ITS 4 Training·2012
        • 2G Planning

          EL Traax·2011
        • GSM

          Sky Training·2011
        • UMTS

          Sky Training·2011
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