
taher hassan hassan
Receptionist at Arabia azur
Ismailia, Ismailia, EgyptWork Experience
Senior Customer Service Operation SpecialistFull Time
- Job Details:Senior Customer Service Specialist MTS Logistics Alexandria, Egypt Summary Senior Customer Service Specialist with 3+ years of experience in the logistics industry. Proven ability to provide excellent customer service, resolve complex issues, and build and maintain strong relationships with clients. Expertise in using customer relationship management (CRM) software to track and manage customer interactions. Key Skills and Experience: 1-Excellent customer service and communication skills 2-Ability to resolve complex issues quickly and efficiently 3-Experience in working with a variety of clients and cultures 4-Ability to work independently and as part of a team 5-Strong work ethic and dedication to providing the highest level of customer service Responsibilities: 1-Provide excellent customer service to all clients 2-Resolve customer issues quickly and efficiently 3-Build and maintain strong relationships with clients 4-Provide feedback on customer service processes and procedures Looking For A challenging and rewarding position in a dynamic and customer-focused environment. I am eager to use my skills and experience to help a company achieve its customer service goals.
Education
Bachelor's Degree in Law
Zagazig University (ZU)Jan 2016
Skills
Languages
English
Advanced