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taher hassan hassan

Receptionist at Arabia azur

Ismailia, Ismailia, Egypt

Work Experience

  • Senior Customer Service Operation SpecialistFull Time

    Mts

    Sep 2020 - Present -4 yrs, 10 months

    Egypt , Alexandria

    • Job Details:Senior Customer Service Specialist MTS Logistics Alexandria, Egypt Summary Senior Customer Service Specialist with 3+ years of experience in the logistics industry. Proven ability to provide excellent customer service, resolve complex issues, and build and maintain strong relationships with clients. Expertise in using customer relationship management (CRM) software to track and manage customer interactions. Key Skills and Experience: 1-Excellent customer service and communication skills 2-Ability to resolve complex issues quickly and efficiently 3-Experience in working with a variety of clients and cultures 4-Ability to work independently and as part of a team 5-Strong work ethic and dedication to providing the highest level of customer service Responsibilities: 1-Provide excellent customer service to all clients 2-Resolve customer issues quickly and efficiently 3-Build and maintain strong relationships with clients 4-Provide feedback on customer service processes and procedures Looking For A challenging and rewarding position in a dynamic and customer-focused environment. I am eager to use my skills and experience to help a company achieve its customer service goals.
  • Tour guideFull Time

    ODEON Tours

    Nov 2019 - Sep 2020 -10 months

    Egypt , Red Sea

    • Tour guideFull Time

      Skymax holidays

      Jan 2019 - Aug 2019 -7 months

      Egypt , Red Sea

      • ReceptionistFull Time

        Arabia azur

        Jun 2018 - Present -7 yrs, 1 month

        • Education

          • Bachelor's Degree in Law

            Zagazig University (ZU)

            Jan 2016 

          Skills

          • M-s office
          • Communication
          • Customer Service
          • Customer Support
          • Customer Care
          • Computer Skills
          • Logistics Operations
          • Logistics

          Languages

          • English

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