Taher Bahaa Hefny - Quality Section Head

Quality Assurance Section HeadFull Time

• Job Details:- Leading the QA team to ensure full compliance with ISO 22000, BRCGS, and NFSA requirements for bakery and frozen products. - Developed and implemented quality procedures, GMP, and food safety plans to maintain high product standards. - Spearheaded internal audits and prepared the company for third-party certifications and regulatory inspections. - Coordinated with production, R&D, and supply chain teams to manage quality KPIs and reduce non-conformities. - Trained and mentored QA staff on HACCP, traceability, allergen management, and root cause analysis. - Led successful qualification of new suppliers and raw materials based on risk assessment and compliance.

Quality Team LeaderFull Time

• Job Details:Defines and implements Standard Operating Procedures (SOPs) across quality supply chain, distribution GMP, and IPM. •Manages and updates the HACCP plan to reflect changes in processes, products, or regulations. •Ensures conformance of the final product to the company's internal specifications and Egyptian standards before release from warehouses, and Issues reports of non-conformity and takes preventive actions when necessary, in case of results' deviation. •Investigates and resolves non-conformities related to the quality system, food safety, incidents, and consumer complaints. Conducts thorough root cause analysis and defines corrective and preventive actions. •Manages non-conformities related to the supply chain (storage, transport, and handling) and defines corrective actions. •Supports the production team in resolving any quality deviations on the production line. •Resolves sales complaints related to product defects. •Carries out the duties of QUALITY MANAGER in their absence. •Motivated and led a team of quality professionals to achieve consistent product quality and adherence to regulatory standards. •Foster a collaborative and supportive team environment that promotes open communication, problem-solving, and continuous improvement. •Empowered team members to take ownership of their work, make informed decisions, and contribute to team success. •Successfully implemented a new quality training program that resulted increase in employee knowledge of quality procedures and standards. •Effectively delegated tasks and responsibilities based on individual strengths and expertise, ensuring optimal utilization of team resources. •Provided regular coaching and mentorship to team members, helping them develop their skills and advance their careers. •Led a team of quality engineers in developing and implementing a new testing protocol for a critical product component, resulting in a significant reduction in product failures.

Senior Quality Assurance specialistFull Time

• Job Details:• Update QA systems to be compliant with legal and State regulatory guidelines and policies and other interested parties on a timely basis. • Create, provide, and post product information to meet requests from internal Foodservice, Sales, and direct Foodservice customers. Includes product information, food safety thirdparty audits, legal and regulatory requirements, HACCP, and food safety management. • Check and evaluate the impact of non-conforming raw materials and products on food safety, then suggest an acceptance or disposal strategy. • Lead third-party accreditation programs and work towards compliance with their requirements such as BRCGS V9, ISO 9001, ISO 22000, HALAL, and National Food Safety Authority. • Conduct and lead supplier periodic audits (e.g.3rd party warehouse, packaging suppliers, and raw material suppliers). • Leading and participating in regulatory, customer and internal audits. • Liaise with other departments, undertake and lead the investigation and corrective action on audit non-conformances and internal non-conformances. • Ensure products are made within product specifications. • Investigate customer’s complaints, and lead the investigation to provide investigation report and corrective action in a timely manner. • Analyze consumer complaint data to drive to product / manufacturing improvements. • Develop and conduct training programs for food hygiene/handling, GMP, Process Control and HACCP System.