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taher maged ahmed

social media customer care senior advisor at Etisalat Masr

Matareya, Cairo, Egypt

Work Experience

  • social media customer care senior advisorFull Time

    Etisalat Masr

    Nov 2017 - Present -7 yrs, 8 months

    • VIP and Diamond customer care senior advisorFull Time

      Etisalat Masr

      Dec 2016 - Nov 2017 -11 months

      Egypt , Cairo

      • call center advisorFull Time

        etisalat masr

        Dec 2015 - Dec 2016 -1 yr

        Egypt , Cairo

        • call center advisor Full Time

          etisal international

          Jul 2014 - Dec 2015 -1 yr, 5 months

          Egypt , Cairo

            • Education

            • faculty of law in law

              Ain Shams University (ASU)

              Jan 2009 - Jan 2013 - 4 yr

            Achievements

            Certification of recognition from Etisalat Masr "Hero of performance" Hero of heroes award for 2019 performance

            Skills

            • Customer Care
            • Microsoft Word
            • Microsoft Outlook
            • Problem Solving
            • Outbound
            • Inbound Calls
            • Social Media
            • Microsoft Excel

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            Training & Certifications

            • Social Media customer care course from DM arts academy

              DM Arts·2019

            • dynamic communication

              PMC·2017

            • Dale Carnegie

              2016

            • ICDL

              2014
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