Taha Khaled Ibrahim
Sales and Customer Service
Dokki, Giza, EgyptWork Experience
Sales and Customer ServiceFull Time
Aramco commissary (Saudi Aramco, KSA)
May 2016 - Aug 2018 -2 yrs, 3 months
- Job Details:. Approve contracts with vendors. . Create a better experience for customers by providing assistance and store information. . Handle all inquiries about stock availability. . Handle and retain all the customers’ complaints related to all store or products..
Complaint HandlerFull Time
- Job Details:. Provide customers with all required information related to the company . Handle all USB and mobile internet basic trouble shooting related issues . Handle and retain all the customers’ complaints within the SLA. . Follow up all customers related issues and provide timely feedback to Etisalat High Customers
Sales OutdoorFull Time
Credit Agricol Egypt
Dec 2014 - Aug 2015 -8 months
Egypt
- Job Details:I worked at Cash loan department.
Customer Service RepresentativeFull Time
Orange
Nov 2012 - Dec 2014 -2 yrs, 1 month
Egypt
- Job Details:. Provide customers with all required information related to the company . Provide customers with superior recommendations and actions, and be a driver for customer’s satisfaction and Loyalty .Handle all USB and mobile internet basic trouble shooting related issues .Handle and retain all the customers’ complaints within the SLA
Education
Bachelor of Law in Law
Cairo University (CU)Jan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
Orman Secondary SchoolJan 2007
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
English,Microsoft Office And Basic Business Skills
Future Academy for training and information technologies ·2011