
taha hassan
Customer Account Manager at Digital Cave-Man Agency
Nasr City, Cairo, EgyptWork Experience
Digital Cave-Man Agency
Feb 2025 - Present -2 months
Egypt
- Job Details:Participate day by day to get close to clients vision to clear it to his current customers and new ones incoming that fits right to the segment he is willing to serve, also coping with market trends without losing the brand identity, stay ahead of competitors with exploring worldwide stores, vendors, collabs and create new ideas from scratch, studying their trails and errors to predict any future loss, advice if found any trouble while operating or engaging with clients, maintaining client satisfaction to be his number one go to agency also his first referrer.
Banque Misr
Feb 2023 - Dec 2024 -1 yr, 10 months
Egypt
- Job Details:Make sure that the accounts of delinquent customers are monitored closely and frequently monitored to be able to identify overdue payments. Work on an average portfolio worth 136 million to collect from it according to the default rates and the monthly target. Uses the Sibel system to follow up on clients’ accounts, analyze the accounts, and debit them if there is debt in them. Make calls with customers, averaging 60 to 120 calls per day, to collect from customers and negotiate with them to pay arrears to improve the default rates and risks in the bank.
Mercon Developments
Sep 2022 - Present -3 yrs
Egypt
- Job Details:Responsible for selling residential and commercial units with an average value of one and a half million to 20 million. Made deals with 50 clients, and 30 of them were successful, worth 50 million pounds.
Wadi Degla Developments
Sep 2021 - Sep 2022 -1 yr
Egypt
- Job Details:Monitoring the residential unit types in 16 project releases and determining the space and locations as views, and price. Calculate the ROI and set different payment plans that meet the client's budget, expectations.
Education
Bachelor's Degree in Marketing
Canadian International College (CIC)