T Mounir

HR in the Recruitment Department

• Job Details:Create attractive job advertisements for the available offers. Conduct phone screenings with the candidates. Schedule final interview for candidates who pass the phone screening. Assist the candidates in preparing for the final interview. Follow up with the successful candidates until training phase begins.

Customer Support Representative

• Job Details:Handling couriers, customers, partner vendors. Making sure to know all information and details about the application to provide a very good service. Solving couriers issues with making sure to keep customer satisfied. Reviewing courier's bills and payments. Compensate the courier if he has any accrued compensations. Coaching the new colleagues to improve their knowledge.