Basic Info

Suzan Fathy

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Volunteer (volunteer) at The Community Egypt

Experience Details

HR Volunteer (volunteer)

Administration, Human Resources, Training/Instructor

Entry Level

- act as an HR consultant by establishing HR system in the Organization
- working with child care in summer camp teaching them about learning personal skills


Company Details

The Community Egypt

Cairo, Egypt

11-50 employees

Religious Institutions , Training and Coaching

N/A

Jul 2017 to present (6 months)
Administrative Support Associate (volunteer) at El Hayat Organization

Experience Details

Administrative Support Associate (volunteer)

Administration

Entry Level

Admin Coordinator and Support Groups Leader in Basic Life and emotional skills school


Company Details

El Hayat Organization

Cairo, Egypt

11-50 employees

Training and Coaching

N/A

Jan 2017 to present (1 year)
Youth Ministry Volunteer (volunteer) at Saint Joseph Church

Experience Details

Youth Ministry Volunteer (volunteer)

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

I am working with youth and Universities graduates focusing on coaching them on:
-basic life skills
-how to build strong good relationships, how to win
-how to win a job by impressing the interviewer
-how to write CV
-personality types test and how to improve
- individual coaching for job seekers


Company Details

Saint Joseph Church

Cairo, Egypt

11-50 employees

Religious Institutions

N/A

Jan 2012 to present (6 years)
Regional HR Assistant at World Food Programme

Experience Details

Regional HR Assistant

Human Resources

Experienced (Non-Manager)

Under Supervision of the Regional HR Officer, provide Support to Regional Bureau Cairo Office and other 18 countries in the region:
1. Provide assistance on general HR queries and follow up actions, to ensure consistent and high
quality HR services are delivered to clients.
2. Provide guidance and on-the-job training to other staff, to support their development and
increased knowledge of HR systems and procedures required to perform their duties.
3. Liaise with other internal units/offices on HR related matters, i.e. payroll, contracts, etc. and
provide necessary information in order to enable timely HR services.
4. Extract and compile HR data on staff recruitment and selection, contractual conditions,
entitlements, performance and training requirements, to support analysis and reporting needs.
5. Provide administrative support in various HR activities in the areas of work allocated by the
professional officer including on boarding of new staff members in compliance with relevant
processes and procedures.
6. Maintain confidential personnel records, HR databases and archives, to ensure data and files
are accurately stored and updated in compliance with the established standards.
7. Draft various HR documentation required for the specific area of work (e.g. employment
contracts, transfer letters, training-related documents, etc.) ensuring accuracy and meeting
established deadlines.
8. Use HR management systems for entering and updating a variety of HR data including
assistance in monitoring various deadlines (e.g. contract expiration, PACE, etc.), ensuring
compliance with the established deadlines and accuracy of HR data.
9. Support staff deployment and related administrative actions including preparation of basic
reports, to facilitate efficient HR service enabling WFP to respond quickly to a crisis.


Company Details

World Food Programme (multinational)

Cairo, Egypt

501-1000 employees

Non-Profit Organizations

www.wfp.org

Dec 2017 to present (1 month)
HR Specialist at Aga Khan Agency for Microfinance, FMF

Experience Details

HR Specialist

Human Resources

Experienced (Non-Manager)

Recruitment and Training:
• Assisting in annual man-power plan preparation.
• Sourcing, Screening and Interviewing using Competency Based Interview for all vacancies of Staff, Supervisory & Middle Management Levels.
• Design Recruitment Request and Job Profile for the required Positions.
• Executing hiring process (job offer, contract issuing)
• Conduct reference checks on possible candidates.
• Preparing and handling exit interviews.
• Organize competitions to empower employees & enhance Continuous Improvement Culture
• Handling the annual training plan for all the staff while acting as a trainer in some soft skills trainings
• Coordinate with Training Providers to set Training Programs for Employees.

OD and Performance Management:
• Develop and update job descriptions and job specifications with different job analysis methods
• Prepare staff handbooks and assist in updating HR policies
• Manages the Performance Appraisal System including Collecting and analyzing annual and semi-annual performance appraisals
• Organize competitions to empower employees & enhance Continuous Improvement Culture
• Coordinate Orientation Sessions for all new employees, which will include ensuring that all relevant employee information is obtained and secured within an employee-personnel file
• Prepare and handle all HR activities including trainings and team building events
• Developing and updating HR Policies and Procedures as necessary
• Advise managers on organizational policy matters such as equal employment opportunity recommend needed changes.

Compensation and Benefits:
• Develop and update new benefits trends.
• Establish KPIs system for admin and sales positions
• Communicate the grading system to top the staff
• Advising on pay and other remuneration issues, including promotion and benefits.
• Maintains budget spreadsheet that includes salaries, payroll taxes, fringe allowances and vacation calculations.
• Create commission and incentive scheme for sales staff
• Assist in Salary survey process to update compensation and benefits structure
• Explain Personnel Rules, transaction and payroll procedures, contracts, and personnel-related policies and procedures to management and staff.


Company Details

Aga Khan Agency for Microfinance, FMF

Cairo, Egypt

101-500 employees

Banking, Financial Services

www.akdn.org

Oct 2015 to Dec 2017 (2 years 2 months)
HR Officer at EUROPCAR Egypt

Experience Details

HR Officer

Human Resources

Experienced (Non-Manager)

• Handle the recruitment process including announcing, screening, shortlisting and HR interview
• Generating monthly head-count report including turn-over report and analysis.
• Handling all payroll transaction start from making employees attendance update, relative employees relations, make and review annual vacation, sick leave, enter and review staff data in HR system (new hire, employee data, salaries items, absent, penalties, salary raise, salary addition, deduction, overtime, loans, bonus scheme for stores, due salaries for terminated employees and reports in system, review & transfer payroll data to the bank.
• Developing an induction program for new employees
• Update recruitment process including flow chart, interview evaluation form and follow up sheets
• Managed the payroll processing of weekly, semi-monthly payrolls for over 300 employees.


Company Details

EUROPCAR Egypt (multinational)

Cairo, Egypt

101-500 employees

Automotive, Consumer Services

Europcar.com.eg

Jun 2015 to Oct 2015 (4 months)
HR specialist at Sky group for telecommunications

Experience Details

HR specialist

Human Resources

Experienced (Non-Manager)

Responsible for social insurance and governmental medical insurance
• Maintaining attendance software and hardware
• Maintenance of employee database
• Prepares paperwork required to place employee on establish personnel file
• Responsible for employee vacations and deductions
• Prepares payroll for finance department
• Issuing HR letters and company IDs


Company Details

Sky group for telecommunications

Cairo, Egypt

101-500 employees

Telecommunications

www.sky-grp.com

Jan 2014 to Jun 2015 (1 year 5 months)
HR assistant at Premier Services for mining & Petroleum services

Experience Details

HR assistant

Administration

Entry Level

assisting in all adminstraative process
responsible for HR in the company


Company Details

Premier Services for mining & Petroleum services

Egypt

11-50 employees

Packaging and Containers , Engineering Services

N/A

Jan 2013 to Dec 2013 (11 months)
Executive assistant at Centro

Experience Details

Executive assistant

Administration

Senior Management (e.g. VP, CEO)

N/A


Company Details

Centro (multinational)

Cairo, Egypt

101-500 employees

Outsourcing/Offshoring

N/A

Aug 2012 to Dec 2012 (4 months)
International call center representative at Centro

Experience Details

International call center representative

Customer Service/Support

Entry Level

N/A


Company Details

Centro (multinational)

Cairo, Egypt

101-500 employees

Healthcare and Medical Services

N/A

Jan 2012 to Sep 2012 (8 months)
Translator at Authority of general inforation

Experience Details

Translator

Education/Teaching, Training/Instructor

Student

N/A


Company Details

Authority of general inforation

Cairo, Egypt

More then 1000 employees

Information Technology Services

N/A

Jul 2011 to Sep 2011 (2 months)

Achievements


- Assist in Salary survey process for Microfinance business with a consultancy company in FMF Egypt
- Assist in creating KPIs system for 30 jobs in FMF Egypt
- Create Recruitment SOP in Europcar Egypt and FMF Egypt
- Act on Behalf of HR Manager for 3 months while my Manager was on Maternity leave in FMF Egypt


- Create Recruitment SOP in Europcar Egypt and FMF Egypt


Act on Behalf of HR Manager when not present in SKY Group
- Act on Behalf of HR Manager for 3 months while my Manager was on Maternity leave in FMF Egypt


Education

BA in Arts and languages

Education Details

BA

Arts and languages

Cairo University, Egypt

C / Good / 65 - 75%

Hebrew language

N/A

Cairo University
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orouba language shcool

Egypt

2006

A / Excellent / 85 -100%

N/A

Orouba language shcool
2006

Certifications

TOEFL
Oct 2010

Certificate details

TOEFL

Oct 2010

567 out of 677

N/A

N/A

Cairo University

N/A

ICDL
Oct 2011

Certificate details

ICDL

Oct 2011

N/A

N/A

N/A

N/A

HR diploma
Dec 2012

Certificate details

HR diploma

Dec 2012

N/A

N/A

N/A

El Sadat academy

N/A

HR Certificate
May 2015

Certificate details

HR Certificate

May 2015

N/A

N/A

N/A

American university in Cairo

N/A

Certificate details

Train the Trainers

Dec 2017

N/A

N/A

N/A

The Trainer

N/A

Training and Courses

Training/Course Details

english translation

Feb 2009

cairo university

N/A

Training/Course Details

tour guidance

Jul 2010

cairo university

N/A

Training/Course Details

HR management

Oct 2011

alpha training center

N/A

Training/Course Details

Senior Recruitment Workshop

Dec 2016

Skills Bank

N/A

Training/Course Details

Soft skills

Apr 2017

Lakes O'lakes

- problem solving - building effective teams - Leadership skills

Training/Course Details

PHRI

Oct 2017

Hired training center

Attending PHRI preparation course expecting the exam in December 2017

Training/Course Details

Counseling and Coaching

Jan 2018

House of Counseling

Psychological counseling Life coaching

Jobseeker photo

Profile Skills and Keywords

AdministrationAdministrative Support AssociateArts And LanguagesAutomotiveBankingCentroConsumer ServicesCounseling And CoachingCustomer ServiceEUROPCAR EgyptEngineering ServicesEnglishEnglish TranslationExecutive AssistantFinancial ServicesFrenchHR AssistantHR CertificateHR DiplomaHR ManagementHR OfficerHR SpecialistHR VolunteerHard WorkerHealthcare And Medical ServicesHuman ResourcesICDLInformation Technology ServicesInternational Call Center RepresentativeInternetInternet SurfingLanguage TranslatorMicrosort OfficeNon-Profit OrganizationsOffshoringOrganizerOutsourcingPHRIPackaging And ContainersPersistentPoliticsReadingRegional HR AssistantReligious InstitutionsSenior Recruitment WorkshopSocialSoft SkillsSupportTOEFLTeam PlayerTelecommunicationsTour GuidanceTrain The TrainersTraining And CoachingTranslatorWord ProcessingWorld Food ProgrammeYouth Ministry Volunteer

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

word processing

word processing

: Advanced

: High

:

1-3 years

microsort office

microsort office

: Advanced

: High

:

1-3 years

internet

internet

: Advanced

: High

:

1-3 years

Fields of Expertise

english translation

english translation

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Organizer, Persistent, Social, Team Player

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