Basic Info

Suzan Hassan

6 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Graphic Designer (volunteer) at Amr Mahran Religious Institution

Experience Details

Graphic Designer (volunteer)

Creative/Design/Art

Experienced (Non-Manager)

N/A


Company Details

Amr Mahran Religious Institution

Cairo, Egypt

N/A

Training and Coaching, Religious Institutions

N/A

Jan 2014 to present (3 years 9 months)
E-Marketing specialist at Freelance

Experience Details

E-Marketing specialist

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Freelance

Cairo, Egypt

N/A

Marketing and Advertising

N/A

Dec 2015 to present (1 year 10 months)
Customer Service Representative at Nahdet Misr Publishing Group

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.


Company Details

Nahdet Misr Publishing Group

Egypt

N/A

Publishing and Printing

N/A

Jan 2014 to Jan 2015 (1 year)
Web Designer at CG Studio

Experience Details

Web Designer

Education/Teaching, Training/Instructor

Entry Level

Responsible for Editing company's web site using WordPress. In Addition, Design a static web pages using different programs like Photoshop, Dreameaver and CSS, beside making site intro, gallery, and advertisements using Flash. In addition, dealing with JavaScript & JQuery to make web site menus, galleries, and other effects in the web site.


Company Details

CG Studio

Egypt

N/A

Graphic Design

N/A

Nov 2011 to Jan 2014 (2 years 2 months)
Sales executive at Multi M Group Mohm

Experience Details

Sales executive

Customer Service/Support, Sales/Retail

Entry Level

Worked as HR executive,responsible for the following :
• Making the monthly payroll.
• Arrange for the interviews of the new candidates.
• Organize the working group & identify the mission of each group.
• Set the annual salary increase.
• Making the Hr contracts with all the related issues including the insurance no.


Company Details

Multi M Group Mohm

Egypt

N/A

Architectural and Design Services

N/A

Jan 2009 to Nov 2011 (2 years 10 months)
Graphic Designer at Arabia for advertising

Experience Details

Graphic Designer

Creative/Design/Art

Entry Level

Using Photoshop Program to modify products photos to design presentations & catalogues for company. Plus Designing all printed media such as Brochures, Business Cards, Flyers, Posters, and more.


Company Details

Arabia for advertising

Egypt

N/A

Graphic Design

N/A

Apr 2008 to Jan 2009 (9 months)
Interior Designer at Gallery Antique

Experience Details

Interior Designer

Creative/Design/Art

Entry Level

Using AutoCAD 2d program to draw plans for clients offices or companies, & Furnishing them with their needs


Company Details

Gallery Antique

Egypt

N/A

Furniture

N/A

Feb 2006 to Jan 2008 (1 year 11 months)

Achievements


• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.



Editing company's web site using WordPress. In Addition, Design a static web pages using different programs like Photoshop, Dreameaver and CSS, beside making site intro, gallery, and advertisements using Flash. In addition, dealing with JavaScript & JQuery to make web site menus, galleries, and other effects in the web site.


• Making the monthly payroll.
• Arrange for the interviews of the new candidates.
• Organize the working group & identify the mission of each group.
• Set the annual salary increase.
• Making the Hr contracts with all the related issues including the insurance no.



Using Photoshop Program to modify products photos to design presentations
& catalogues for company. Plus Designing all printed media such as Brochures, Business Cards, Flyers, Posters, and more.



Using AutoCAD 2d program to draw plans for clients offices or companies, & Furnishing them with their needs.


School Activities

Education

BA in Arts (BA)

Education Details

BA

Arts (BA), department of Psychology.

Ain Shams University, Egypt

C / Good / 65 - 75%

Human Thought and Behavior Human Characteristics Brain and Behavior

Human Thought and Behavior Human Characteristics Brain and Behavior

Ain Shams University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Manarat Al Kahera

Egypt

2001

A / Excellent / 85 -100%

N/A

Manarat Al Kahera
2001

Certifications

ICDL 2003
May 2008

Certificate details

ICDL 2003

May 2008

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Conversational English courses

Mar 2014

Berlitz center

N/A

Training/Course Details

Web Design Diploma

Feb 2012

YAT Learning Solutions

N/A

Training/Course Details

Conversational English Diploma

Sep 2012

YAT Learning Solutions

N/A

Training/Course Details

Microsoft Office 2007

Dec 2012

YAT Learning Solutions

N/A

Training/Course Details

AutoCAD 2010

Mar 2010

YAT Learning Solutions

N/A

Training/Course Details

Cambridge International diploma in Business : HR

Aug 2010

YAT Learning Solutions

N/A

Training/Course Details

Mastering Flash CS3

May 2008

YAT Learning Solutions

N/A

Training/Course Details

3Ds Max

Oct 2008

Kit Education center

N/A

Training/Course Details

Web Design Diploma

May 2008

Kit Education center

N/A

Training/Course Details

ICDL 2003

Jan 2008

YAT Learning Solutions

N/A

Training/Course Details

English courses

Jan 2007

Expert center

N/A

Training/Course Details

E-Marketing

Mar 2016

eMarketing Egypt

N/A

This profile is fresh!
Last update 29 days ago.

Jobseeker photo

Profile Skills and Keywords

3Ds MaxAdaptiveAdobe DreamweaverAdobe IllustratorAdobe IndesignAdobe PhotoshopArabicArchitectural And Design ServicesArts (BA)AutoCAD 2010AutoCAD 2DBusiness DevelopmentCambridge International Diploma In Business : HRCommunication SkillsCommunicatorConversational English CoursesConversational English DiplomaCreativeCustomer ServiceCustomer Service RepresentativeCustomer ServicesCustomer-orientedDepartment Of Psychology.DesignDevelopmentDiscoveryE-MarketingE-Marketing SpecialistEMarketingEnglishEnglish CoursesFitnessFitness TrainerFlexibleFlight AttendantFurnitureGraphic DesignGraphic DesignerICDL 2003InteractiveInterior DesignerInternetInternet SearchMarketingMarketing And AdvertisingMastering Flash CS3Microsoft Office 2007Microsoft PowerPointMicrosoft WordPresenterPublishing And PrintingReadingReligious InstitutionsRetailSalesSales ExecutiveSupportTraining And CoachingWalkingWeb DesignWeb Design DiplomaWeb Designer

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Advanced

: Advanced

Tools and Technologies

Internet

Internet

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: High

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

3-5 years

Adobe Dreamweaver

Adobe Dreamweaver

: Intermediate

: High

:

3-5 years

Adobe Illustrator

Adobe Illustrator

: Intermediate

: High

:

1-3 years

Adobe Indesign

Adobe Indesign

: Intermediate

: High

:

1-3 years

AutoCAD 2D

AutoCAD 2D

: Intermediate

: High

:

1-3 years

Web Design

Web Design

: Intermediate

: High

:

3-5 years

Graphic Design

Graphic Design

: Intermediate

: High

:

3-5 years

Communication Skills

Communication Skills

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Services

Customer Services

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Graphic Design

Graphic Design

: Intermediate

: Medium

:

1-3 years

eMarketing

eMarketing

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fitness Trainer

Fitness Trainer

: Beginner

: Extreme - I love it!

:

1-3 years

Flight attendant

Flight attendant

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Presenter, Customer-oriented, Flexible / Adaptive, Interactive

Online Presence

https://www.linkedin.com/hp/?dnr=3pXhwSaLWYABHUowMgyAfTDZWo2kPQnWYnjz&trk=hb_signinBehance.net/Suzan_Barakat

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