Suraj Varma

Technical Author / Illustrator - Engineer II

• Job Details:Developed AMMS, ACMMS, SCMMS, and CMMS for Gulfstream aircraft fitted with Rolls Royce engines. Created service bulletins aligned with maintenance manuals. Worked on multiple Safran projects including transmission systems, filtration systems, and aero gearbox international. Experience in S1000D, ATA ISPEC standards, and illustration activities using Arbortext, IsoDraw, and FrameMaker. Currently responsible for developing and refining technical illustrations for component maintenance manuals (CMMS) and service bulletins (SBs) across all CFM and LEAP engine models installed on commercial aircraft.

Trainee Engineer

• Job Details:Contributed to a defense UAV project in collaboration with ADE-DRDO. Involved in 3D modeling and rework on UAV engine components using CATIA V5 and SolidWorks. Reworking on Lycoming IO 320 engines and Austro engines for unmanned aerial vehicle.

Customer Support Service Executive

• Job Details:Used CRM tools to log interactions, track service tickets, and maintain complete and accurate customer histories. Ensured adherence to IFB’s service quality standards and SLA benchmarks for timely issue resolution.