SA

Sultan Haleem Ahmed

Associate Operations at Brio Technologies Pvt Ltd

Saudi Arabia

Work Experience

  • Sr. Accounts Executive

    Cyberonics ME

    Apr 2015 - Jul 2024 -9 yrs, 3 months

    India

    • Job Details:Streamlined end-to-end billing operations for HPE, Dell, Microsoft, Aruba, Logtech, Cisco, Lenovo, Fortinet, Synology ensuring 100% accuracy, compliance, and timely processing while adhering to company policies and regulatory standards. Analyzed billing data to identify discrepancies, implementing corrective actions and process improvements. Collaborated with cross-functional teams to resolve billing inquiries and enhance customer satisfaction. Prepared and presented monthly billing reports to management, highlighting key metrics and trends.
  • Associate Operations

    Brio Technologies Pvt Ltd

    • Job Details:Experienced cloud renewal executive with 9 years of expertise in managing renewals and maximizing client satisfaction for Google Workspace and Microsoft 365 solutions. Proven track record of driving renewal rates, optimizing client engagements and leveraging deep knowledge of cloud services to enhance client retention and growth. Adept at negotiating contracts, managing accounts, and ensuring seamless renewal processes while addressing client needs and providing exceptional support.
  • Purchase and Billing Specialist

    Dynagraph for Printing Industry LLC

    • Job Details:Experienced purchase and billing specialist with 3 years of hands-on experience in the printing industry. Adept at overseeing procurement activities, processing purchase orders, managing billing and invoicing operations. Demonstrated ability to negotiate favorable terms with suppliers, maintain precise records, and resolve discrepancies efficiently. Strong organizational skills and a commitment to streamlining operations to enhance efficiency and accuracy.
  • Sales Supervisor

    BMA International (Redtag)

    • Job Details:Results-oriented sales supervisor with 3 years of experience in managing retail operations for a leading chain brand. Demonstrated expertise in driving revenue growth, and enhancing customer satisfaction. Proven track record of achieving sales targets through effective team management, strategic sales planning, and exceptional customer service. Adept at optimizing inventory management and implementing successful in-store promotions.
  • Education

    • Bachelor's Degree in International Business

      Alagappa University

    Skills

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    Languages

    • English

      Beginner
    • Hindi

      Beginner
    • Arabic

      Beginner
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