Sultan Haleem Ahmed

Sr. Accounts Executive

• Job Details:Streamlined end-to-end billing operations for HPE, Dell, Microsoft, Aruba, Logtech, Cisco, Lenovo, Fortinet, Synology ensuring 100% accuracy, compliance, and timely processing while adhering to company policies and regulatory standards. Analyzed billing data to identify discrepancies, implementing corrective actions and process improvements. Collaborated with cross-functional teams to resolve billing inquiries and enhance customer satisfaction. Prepared and presented monthly billing reports to management, highlighting key metrics and trends.

Associate Operations

• Job Details:Experienced cloud renewal executive with 9 years of expertise in managing renewals and maximizing client satisfaction for Google Workspace and Microsoft 365 solutions. Proven track record of driving renewal rates, optimizing client engagements and leveraging deep knowledge of cloud services to enhance client retention and growth. Adept at negotiating contracts, managing accounts, and ensuring seamless renewal processes while addressing client needs and providing exceptional support.

Purchase and Billing Specialist

• Job Details:Experienced purchase and billing specialist with 3 years of hands-on experience in the printing industry. Adept at overseeing procurement activities, processing purchase orders, managing billing and invoicing operations. Demonstrated ability to negotiate favorable terms with suppliers, maintain precise records, and resolve discrepancies efficiently. Strong organizational skills and a commitment to streamlining operations to enhance efficiency and accuracy.