SA
Sultan Haleem Ahmed
Associate Operations at Brio Technologies Pvt Ltd
Saudi ArabiaWork Experience
Cyberonics ME
Apr 2015 - Jul 2024 -9 yrs, 3 months
India
- Job Details:Streamlined end-to-end billing operations for HPE, Dell, Microsoft, Aruba, Logtech, Cisco, Lenovo, Fortinet, Synology ensuring 100% accuracy, compliance, and timely processing while adhering to company policies and regulatory standards. Analyzed billing data to identify discrepancies, implementing corrective actions and process improvements. Collaborated with cross-functional teams to resolve billing inquiries and enhance customer satisfaction. Prepared and presented monthly billing reports to management, highlighting key metrics and trends.
Brio Technologies Pvt Ltd
- Job Details:Experienced cloud renewal executive with 9 years of expertise in managing renewals and maximizing client satisfaction for Google Workspace and Microsoft 365 solutions. Proven track record of driving renewal rates, optimizing client engagements and leveraging deep knowledge of cloud services to enhance client retention and growth. Adept at negotiating contracts, managing accounts, and ensuring seamless renewal processes while addressing client needs and providing exceptional support.
Purchase and Billing Specialist
Dynagraph for Printing Industry LLC
- Job Details:Experienced purchase and billing specialist with 3 years of hands-on experience in the printing industry. Adept at overseeing procurement activities, processing purchase orders, managing billing and invoicing operations. Demonstrated ability to negotiate favorable terms with suppliers, maintain precise records, and resolve discrepancies efficiently. Strong organizational skills and a commitment to streamlining operations to enhance efficiency and accuracy.
BMA International (Redtag)
- Job Details:Results-oriented sales supervisor with 3 years of experience in managing retail operations for a leading chain brand. Demonstrated expertise in driving revenue growth, and enhancing customer satisfaction. Proven track record of achieving sales targets through effective team management, strategic sales planning, and exceptional customer service. Adept at optimizing inventory management and implementing successful in-store promotions.
Education
Bachelor's Degree in International Business
Alagappa University
Skills
- Credit Control
- Data Analysis
- Customer Satisfaction
- Contract Negotiation
- Inventory Management
- Key Accounts Management
- renewals
- Operation Team
- Account Receivable
- Billing Operations
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Languages
English
BeginnerHindi
BeginnerArabic
Beginner