Basic Info

Norhan ahmed

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Adminstrator at Alalmia for services and security

Experience Details

Adminstrator

Administration

Entry Level

tasks related to documenting and scheduling meetings
handling admin work related to different company departments


Company Details

Alalmia for services and security

Cairo, Egypt

101-500 employees

Recruitment and Staffing, Security and Surveillance

www.alalmia-eg.com

Sep 2015 to present (1 year 3 months)
Call center agent at Vodafone

Experience Details

Call center agent

Customer Service/Support

Experienced (Non-Manager)

Handling customer queries through the billing scope and light technical


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com

May 2012 to Aug 2015 (3 years 3 months)

Achievements


i was in the basketball team in EL Ahly club back in 2001

Education

Bachelor's Degree in commerce

Education Details

Bachelor's Degree

commerce, english commerce

Faculty of Commerce, Ain Shams University, Egypt

C / Good / 65 - 75%

Accounting , HR , Marketing

N/A

Faculty of Commerce, Ain Shams University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Futures Language School

Egypt

2007

A / Excellent / 85 -100%

N/A

Futures Language School
2007

Training and Courses

Training/Course Details

icdl

Sep 2007

information system istitute

Training on microsoft office for all associated programs ; word , excel , powerpoint .. etc and the use of the Internet browsing tool

This profile is fresh!
Last update 25 days ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdminstratorArabicBeachCall Center AgentCommerceCustomer ServiceCustomer-orientedDrawingEnglishEnglish CommerceFoodGymnasticsHard WorkerIcdlInteractiveListening To MusicMallsMicrosoft OfficeOutingsRecruitment And StaffingSecurity And SurveillanceSocialSocialitySunSupportSupportiveTeam WorkTelecommunicationsVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Key Skills

Hard worker, Customer-oriented, Social, Interactive, Supportive

Online Presence

norhan ahmednorhan.khedr.1@facebook.com@norhan518

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