Basic Info

Mohammed youssef

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Operations specialist . at Filkhedma Co.

Experience Details

Operations specialist .

Operations/Management, Customer Service/Support, Administration

Experienced (Non-Manager)

• Arrange Home service appointment on system.
• Schedule Home service order for costumer over the phone, handle this with other departments and technician.


Company Details

Filkhedma Co.

Egypt

51-100 employees

Energy and Utilities

N/A

Jan 2017 to present (1 year)
Warehouse supervisor at Kazyon market

Experience Details

Warehouse supervisor

Logistics/Supply Chain

Manager

• Organize storage of goods.
• Organize with the related department "sales" to put schedule of store's order.
• Ensure the collected store's orders is done in right time
• Ensure that products collected branches free of defects.
• Reviewing orders.
• Preparing daily stock out list and critical stock list in warehouse.
• Stock Management- control and manage all spare parts stocks (inbound & outbound).
• Stocks update.
• Planning & Coordination with all related departments concerning future plans (sales, regional purchase ).
• Establishes operational procedures for the department activities e.g. verification of incoming / outgoing goods / materials, keeping warehouse inventory current…etc.
• Preparing management weekly & monthly reports
• Follow-up with related departments (sales, regional purchase) shipping a new item and receiving goods from our store to returned it to his suppler.
• Follow-up with related departments (sales) about stores stock problem and short and over stock they receive from warehouse.
• Organize the Statute of the workers inside the store.
• Organize specific dates of entry and exit tabulator warehouse workers and times of breaks.
• Develop a table of annual leave for employees.


Company Details

Kazyon market (multinational)

Giza, Egypt

More than 1000 employees

Retail

www.kazyon.com

Jan 2015 to May 2016 (1 year 4 months)
Turkish interpreter and HR coordinator at Kazyon market

Experience Details

Turkish interpreter and HR coordinator

Sales/Retail

Entry Level

• Do interpreting between the two sides, Turkish and Egyptian and translation papers relating to the conduct of work from Turkish to Egyptian.
• attending the job interviews with Turkish manager to interpreting from Turkish side to Egyptian side
• Preparing or updating employment records related to hiring, transferring, promoting, and terminating
• Ensuring new hire paperwork is completed and processed
• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.


Company Details

Kazyon market (multinational)

Giza, Egypt

More than 1000 employees

Retail

www.kazyon.com

Aug 2014 to Dec 2014 (4 months)
Customer representative agent at Xceed

Experience Details

Customer representative agent

Customer Service/Support

Experienced (Non-Manager)

• Solving specific customer problems in ways that pay the bills
• Identify ways better and faster to pay bills customers


Company Details

Xceed (multinational)

Giza, Egypt

More than 1000 employees

Consumer Services

N/A

Feb 2014 to May 2014 (3 months)
Reservation Agent for Turkish Customers at In Stream Global ServiceCo , representing Expedia Travel

Experience Details

Reservation Agent for Turkish Customers

Customer Service/Support

Entry Level

• Knows the type of rooms available as well as their location and layout.
• Processes cancellations and modifications and promptly relays this information to the front desk.
• Understands the hotel's policy on guaranteed reservations and no-shows


Company Details

In Stream Global ServiceCo , representing Expedia Travel (multinational)

Giza, Egypt

501-1000 employees

Consumer Services

www,stream.net

May 2013 to Oct 2013 (5 months)

Achievements


August 2016 and August 2017 I have worked an assistant social compliance auditor for C&A and Next brands for Textile Companies in Egypt. July 2016 to Sep Certificate of complete attendance HR course for Beginner from HR CLUB. July 2010 to Sep.2010 Scholarship provided by the Turkish government to study the Turkish language for a period of 3 months to study the Turkish language at Tömer Centre that belongs to the University of Ankara in 2010.

Education

Bachelor's Degree in Bachelor of Arts from Faculty of Arts, Oriental Languages department, Turkish language section

Education Details

Bachelor's Degree

Bachelor of Arts from Faculty of Arts, Oriental Languages department, Turkish language section

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2007 - 2011
Bachelor's Degree in Faculty of Arts, Oriental Languages Department, Turkish Language Section

Education Details

Bachelor's Degree

Faculty of Arts, Oriental Languages Department, Turkish Language Section

Ain Shams University, Egypt

B / Very Good / 75 - 85%

• The Study Of Literature And

N/A

Ain Shams University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed Orabi

Egypt

2007

A / Excellent / 85 -100%

N/A

Ahmed Orabi
2007

Certifications

HRM
Sep 2016

Certificate details

HRM

Sep 2016

N/A

N/A

N/A

HR Club

Certificate of Human Resource

Certificate details

Berlitz Certificate

Jun 2017

74 out of 100

N/A

N/A

Berlitz Certificate

I have Completed Berlitz Proficiency Level 2 course in English
From 08 May 2017 - Till 14 Jun 2017

Certificate details

Berlitz Proficiency Level 3 course in English

Aug 2017

70 out of 100

N/A

N/A

Berlitz Center

Has Completed Berlitz Proficiency Level 2 course in English
From 08 May 2017 - Till 14 Jun 2017

Training and Courses

Training/Course Details

Turkish language

Oct 2010

Ankara University, Ankara turkey

Scholarship provided by the Turkish government to study the Turkish language for a period of 3 months to study the Turkish language Tomer Centre at the University of Ankara in 2010.

Training/Course Details

HRM

Sep 2016

HR club for beginner

• Ability for Recruitment and Selection. • Knowledge of prepare Job Analysis & Job Descriptions. • Ability to prepare a man power planning. • Ability to conduct all of types of Interviews. • Knowledge of Performance Management. • Ability for prepare a KPI Performance sheets Performance appraisal types. • Knowledge of training and development • Knowledge of Worker's compensation administration • knowledge of Personnel coordinator

Jobseeker photo

Profile Skills and Keywords

AdministrationArabicBachelor Of Arts From Faculty Of Arts, Oriental Languages Department, Turkish Language SectionBerlitz CertificateBerlitz Proficiency Level 3 Course In EnglishBusiness DevelopmentCompliance AuditConsumer ServicesCreativeCustomer RepresentativeCustomer Representative AgentCustomer ServiceEnergy And UtilitiesEnglishEthicsFaculty Of Arts, Oriental Languages Department, Turkish Language SectionHRMHrHuman Resource ManagementIn Stream Global ServiceCo , Representing Expedia TravelKazyon MarketLeaderLogisticsManagementMicrosoft ExcelMicrosoft OfficeOperations Specialist .Organize PeopleRMSReservation Agent For Turkish CustomersRetailSAPSalesSocialSupportSupportiveTeam PlayerTeamworkTransportationTurkishTurkish Interpreter And HR CoordinatorTurkish LanguageWarehouse ManagmentWarehouse SupervisorXceed

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Advanced

: Advanced

Turkish

Turkish

: Fluent

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

RMS

RMS

: Advanced

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

SAP

SAP

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

warehouse managment

warehouse managment

: Intermediate

: Medium

:

1-3 years

Customer Representative

Customer Representative

: Intermediate

: Medium

:

1-3 years

Human Resource management

Human Resource management

: Beginner

: Little

:

Less than 1 year

compliance audit

compliance audit

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Creative, Social, Team Player, Supportive

I’m looking for work, please share my profile…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mohammed's full profile and find more great talent and professionals to join your team.