ST

Steve Thomas

Team Leader - Warehouse Operations at K.K Distributors Pvt Ltd

India

Work Experience

  • Team Leader - Warehouse Operations

    K.K Distributors Pvt Ltd

    Apr 2025 - Present -5 months

    India

    • Job Details:Lead and motivate the warehouse team to meet targets. Monitor material handling equipment usage and maintenance. Resolve staff or operational issues promptly. Drive continuous improvement in warehouse processes. Maintain cleanliness and organization of the warehouse space.
  • Guest Services Officer

    Park Hyatt Chennai

    Sep 2022 - Mar 2025 -2 yrs, 6 months

    India

    • Job Details:Expert in guest check-in/check-out, room allocation, and reservation handling. Skilled in using Opera PMS for daily front desk operations. Handled guest complaints with professionalism, ensuring timely resolutions. Coordinated with housekeeping, engineering, and F&B teams to meet guest needs. Managed billing, payment processing, and folio accuracy. Assisted in training and mentoring new team members. Consistently maintained brand standards and service excellence. Recognized for delivering warm, personalized guest experiences in a luxury environment.
  • Education

    • Bachelor's Degree in Hospitality and Hotel Administration

      Munnar Catering College

      Jan 2019 - Jan 2022 - 3 yr

    Skills

    • Communication
    • Product knowledge
    • Microsoft Office
    • Team Collaboration
    • Training support
    • Emergency handling
    • Cultural Awareness
    • excel
    • cashiering & billing
    • guest profile management
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    Languages

    • Malayalam

      Fluent
    • English

      Fluent
    • Hindi

      Intermediate
    • Tamil

      Intermediate
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