Steena Lurd

Accountant

• Job Details:Handled various transactions including deposits, withdrawals, transfers, and loan payments. Opened and closed customer accounts, ensuring accuracy and compliance. Assessed client needs and promoted suitable banking products and services. Reconciled cash drawers and reported discrepancies per protocol. Maintained transaction records and ensured regulatory compliance. Delivered excellent customer service, enhancing client satisfaction. Advised clients on digital banking tools, increasing e-statement adoption by 20%. Originated new deposit and investment accounts, contributing to portfolio growth.