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Sherif Ahmed Abou Shelbaya

I try to learn something evrey day

Giza, Egypt

Work Experience

  • Project ManagerFull Time

    Global Knowledge

    Sep 2021 - Present -3 yrs, 10 months

    Egypt , Cairo

    • Job Details:MCIT- Capacity Building training program Project Manager
  • Training Oprations ManagerFull Time

    Global Terminology

    Jun 2018 - Aug 2018 -2 months

    Egypt , Giza

    • Training Operations SupervisorFull Time

      Sky Data

      Jul 2016 - May 2018 -1 yr, 10 months

      Egypt , Cairo

      • Job Details:• Administer conducting training courses and thus perform activities as collecting registrations, logistics preparation, emailing confirmations, data entry, and receiving feedbacks. • Manage training labs and classes and thus ensures availability and proper setup. • Prepare training reports. • Resolve training-related, unexpected problems. • Participate in updating the Training Catalog. • Administer exam setups and thus perform activities as data entry, reporting, and certificates delivery. • Train and mentor lower level employees in business operations. • Track attendance and usage of training participants to measure effectiveness of individual training sessions and training session's impact on end user adoption and usage. • Provide metrics as established by manager and department leadership to track and report customer training program activities and associated issues and/or opportunities for reporting to both customer and internal stakeholder reporting. • Managed daily office operations, maintenance of equipment and Report daily to Managers. • Planned and executed corporate meetings, lunches and special events
    • Operations SpecialistFull Time

      INOVASYS

      Sep 2015 - May 2016 -8 months

      Egypt , Cairo

      • Job Details:• Provide business operations support on the financial, administrative, and contractual aspects of a business unit. • Develop and maintain standard operating procedures for all business functions. • Evaluate current business processes and recommend corrective action plans for improvements. • Provide support and supervision to business operations staff. • Train and mentor lower level employees in business operations. • Ensure compliance with operational policies and standards. Track, measure, and resolve performance issues and risks. • Perform financial and administrative activities including budgeting, reporting, reviewing, estimating, and analysis. Identify and implement continuous improvement initiatives to increase business efficiency. • Develop and update training programs based on ongoing experience, process metrics and feedback from process users. • Stock Keeper and document controller. • RFQ process and Business coordination between company / Project and Customer.
    • Education

      • Bachelor in Hotel Management

        High institute for specific studies

        Jan 1996 - Jan 2000 - 4 yr

      • Bachelor of Hotel Management in Hotel Management

        High institute for specific studies

        Jan 1996 - Jan 2000 - 4 yr

      • High School - Thanaweya Amma

        Ahmed loutfy El Sayed

        Jan 1996 

      Skills

      • Internet
      • Customer Service
      • ICDL
      • Computer Skills
      • Document Controlling
      • Administration
      • Microsoft Office
      • MS Office
      • Communication
      • Public Relations (PR)
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      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      •  MCP Certification (Microsoft Certified Professional)

        2008
      • ICDL

        UNESCO and MCIT·2008
      •  Communication skills, Time Management and Problem solving

        Global Knowlage·2007
      • Advance Excel

        American champer·2005
      • Business Etiquette

        Alico·2004
      • Air lines reservation system

        2 levels in American university in Cairo·2001
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