
Sherif Ahmed Abou Shelbaya
I try to learn something evrey day
Giza, EgyptWork Experience
Project ManagerFull Time
Global Knowledge
Sep 2021 - Present -3 yrs, 10 months
Egypt , Cairo
- Job Details:MCIT- Capacity Building training program Project Manager
Training Operations SupervisorFull Time
Sky Data
Jul 2016 - May 2018 -1 yr, 10 months
Egypt , Cairo
- Job Details:• Administer conducting training courses and thus perform activities as collecting registrations, logistics preparation, emailing confirmations, data entry, and receiving feedbacks. • Manage training labs and classes and thus ensures availability and proper setup. • Prepare training reports. • Resolve training-related, unexpected problems. • Participate in updating the Training Catalog. • Administer exam setups and thus perform activities as data entry, reporting, and certificates delivery. • Train and mentor lower level employees in business operations. • Track attendance and usage of training participants to measure effectiveness of individual training sessions and training session's impact on end user adoption and usage. • Provide metrics as established by manager and department leadership to track and report customer training program activities and associated issues and/or opportunities for reporting to both customer and internal stakeholder reporting. • Managed daily office operations, maintenance of equipment and Report daily to Managers. • Planned and executed corporate meetings, lunches and special events
Operations SpecialistFull Time
- Job Details:• Provide business operations support on the financial, administrative, and contractual aspects of a business unit. • Develop and maintain standard operating procedures for all business functions. • Evaluate current business processes and recommend corrective action plans for improvements. • Provide support and supervision to business operations staff. • Train and mentor lower level employees in business operations. • Ensure compliance with operational policies and standards. Track, measure, and resolve performance issues and risks. • Perform financial and administrative activities including budgeting, reporting, reviewing, estimating, and analysis. Identify and implement continuous improvement initiatives to increase business efficiency. • Develop and update training programs based on ongoing experience, process metrics and feedback from process users. • Stock Keeper and document controller. • RFQ process and Business coordination between company / Project and Customer.
Education
Bachelor in Hotel Management
High institute for specific studiesJan 1996 - Jan 2000 - 4 yr
Bachelor of Hotel Management in Hotel Management
High institute for specific studiesJan 1996 - Jan 2000 - 4 yr
High School - Thanaweya Amma
Ahmed loutfy El SayedJan 1996
Skills
- Internet
- Customer Service
- ICDL
- Computer Skills
- Document Controlling
- Administration
- Microsoft Office
- MS Office
- Communication
- Public Relations (PR)
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
MCP Certification (Microsoft Certified Professional)
2008ICDL
UNESCO and MCIT·2008 Communication skills, Time Management and Problem solving
Global Knowlage·2007Advance Excel
American champer·2005Business Etiquette
Alico·2004Air lines reservation system
2 levels in American university in Cairo·2001