srikanth bonagiri

solution architect

• Job Details:collaborated with clients during go-to-market (gtm) calls to accurately interpret requirements, leading to the development of tailored architecture solutions that addressed 100% of client pain points and enhancing solution relevance. crafted detailed work breakdown structures (wbs) and statements of work (sow), reviewing each document to ensure 98% accuracy and alignment with project scope, facilitating seamless project execution. designed and delivered rapid proof of concept (poc) demonstrations and technical walkthroughs, resulting in reduction in client onboarding time by showcasing tangible solutions within tight deadlines.

sr. conversational chatbot developer

• Job Details:designed and validated complex conversation flows, enhancing user engagement and improving ai assistant accuracy metrics to ensure seamless customer interactions. led technical meetings with cross-functional teams to develop and implement new functionalities for existing chatbots, resulting reduction in troubleshooting time and boosting system reliability. collaborated with stakeholders to gather requirements, translating business needs into actionable development plans that increased feature deployment speed, while maintaining alignment with project goals.

automation developer

• Job Details:responsible for building end to end chatbot’s (from gathering requirements to hypercare exit). integrated with rpa automation process. responsible for adding functionalities to the existing bot’s and troubleshooting. responsible for communicating with the stakeholder’s on requirements.