SREEJITH K PARAMESWARAN
Customer Service Expert
Dubai, United Arab EmiratesWork Experience
Servce Desk EngneerFull Time
Manappuram finance
Jan 2014 - Jan 2015 -1 yr
India
- Job Details:• Handling issues remotely using remote software • Registering branch complaints using Maximo ticketing tool(IBM TOOL) • Assigning issues to the proper resolver group. • Troubleshooting The Various Issues Based On Hardware As Well As Applications. • Ensuring the Performance Of All The Computers. • Giving technical guidelines for customer queries.
Tele Marketing Executive, Customer support.Full Time
Mentor Performance Rating PVT. Ltd
Jan 2012 - Jan 2014 -2 yrs
India
- Job Details:It is an international BPO company.We are doing out bound process.Calling to the UK people and selling insurance cover for their sky tv equipments and also doing another process as house hold surveys with UK people.
Education
B-tech in computer science
CUSATJan 2007 - Jan 2011 - 4 yr
High School - Other
lbsmhssJan 2007