Basic Info

Sophia Girgis

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service Representive at ABK bank

Experience Details

Customer Service Representive

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

ABK bank (multinational)

6th of October City, Egypt

N/A

Banking

www.abkegypt.com

Nov 2016 to May 2017 (6 months)
Customer Service Representive at National Bank Egypt "NBE"

Experience Details

Customer Service Representive

Customer Service/Support, Banking

Experienced (Non-Manager)

00


Company Details

National Bank Egypt "NBE"

Cairo, Egypt

More than 1000 employees

Banking

00

Dec 2015 to Nov 2016 (11 months)
Summer Training (intern) at Accounting Office

Experience Details

Summer Training (intern)

Accounting/Finance

Student

N/A


Company Details

Accounting Office

Egypt

N/A

Accounting and Auditing Services

N/A

Jul 2015 to Sep 2015 (2 months)

Education

Bachelor's Degree in commerce

Education Details

Bachelor's Degree

commerce, accounting

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2011 - 2015

Certifications

ICDL
Feb 2015

Certificate details

ICDL

Feb 2015

N/A

N/A

N/A

Ain shams university

N/A

Certificate details

Principle Of Banking

Nov 2015

N/A

N/A

N/A

Egyptian Banking Institute

N/A

Certificate details

Summer Training at Egyptian Arab land bank

Oct 2015

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Training for employment 'Principle of Panking'

Oct 2015

Egyptian Banking Institute "Central Bank"

N/A

Training/Course Details

summer training

Oct 2014

Egyptian Arab land bank

N/A

Training/Course Details

ICDL

Feb 2015

Ain shams university

N/A

Training/Course Details

Advanced English course

Jan 2013

MODLI

N/A

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

ABK BankAccountingAccounting And Auditing ServicesAdaptiveAdvanced English CourseArabicBankingCall CenterCommerceCreativeCustomer ServiceCustomer Service RepresentiveEnglishFinanceFlexibleHandles StressHard WorkerICDLInsuranceItalianMicrosoft AccessMicrosoft ExcelMicrosoft OutlookMicrosoft WordPlannerPrinciple Of BankingSummer TrainingSummer Training At Egyptian Arab Land BankSupportTraining For Employment 'Principle Of Panking'

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Italian

Italian

: Advanced

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Access

Microsoft Access

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Advanced

: High

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Call Center

Call Center

: Expert

: High

:

1-3 years

Banking

Banking

: Advanced

: Extreme - I love it!

:

1-3 years

accounting

accounting

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Planner, Hard worker, Creative, Flexible / Adaptive, Handles Stress

Online Presence

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