Basic Info

Samar abouelnasr

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service executive at HSBC Bank

Experience Details

Customer service executive

Banking

Experienced (Non-Manager)

N/A


Company Details

HSBC Bank

Giza, Egypt

501-1000 employees

Banking

N/A

Apr 2014 to Feb 2015 (10 months)
Technical support at Sykes

Experience Details

Technical support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sykes

Cairo, Egypt

101-500 employees

Telecommunications

N/A

Sep 2012 to Feb 2014 (1 year 5 months)
Customer service representative and tier 2 at Xceed at Xceed

Experience Details

Customer service representative and tier 2 at Xceed

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed

Giza, Egypt

501-1000 employees

Telecommunications

N/A

Dec 2010 to Sep 2012 (1 year 9 months)

Education

Bachelor of Translations and language in Translations and language french dep

Education Details

Bachelor of Translations and language

Translations and language french dep

6th october university, Egypt

C / Good / 65 - 75%

N/A

N/A

6th october university
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Bon Pasteur

Egypt

2006

C / Good / 65 - 75%

N/A

Bon Pasteur
2006
This profile is outdated!
Last update more than 6 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAnalyticalArabicBankingCommunicatorCookingCustomer SatisfactionCustomer ServiceCustomer Service ExecutiveCustomer Service Representative And Tier 2 At XceedEnglishFlexibleFrenchOrganizerPresenterReadingSalesSportsSupportTechnical SupportTecnologyTelecommunicationsTranslations And Language French Dep

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

customer satisfaction

customer satisfaction

: Expert

: Extreme - I love it!

:

3-5 years

sales

sales

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Communicator, Presenter, Organizer, Flexible / Adaptive

Online Presence

https://www.facebook.com/samar.aboelnasr.3samar

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