Basic Info

Somaia Sedky

10 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Admin & HR Generalist and CRM administrator at Paxeramed Corp.

Experience Details

Admin & HR Generalist and CRM administrator

Administration, Human Resources, Customer Service/Support

Manager

Administrative Generalist:
•Provide a full secretarial and administrative support service to the GM.
•Maintain the diary and arrange appointments as necessary.
•Type reports and routine correspondence from dictation or written sources.
•Screen and respond to all incoming telephone calls and take action as appropriate.
•Draft routine correspondence for approval and signature by the GM.
•Open and distribute post act as the GM’s representative.
•Establish office documentation system by controlling correspondences, designing filing systems.
•Travel arrangements, issuing visa, hotel and flight booking.
•Handle the communications with local and foreign societies and agencies.
•Follow-up the purchasing of office supplies/stationary and its distribution to related requester.
•Provide support to resolve any challenges facing the administration team.
•Oversee and administer the day to day activities of the office.
HR Generalist:
• Preparing job post according to Job description applied from the assigned manager
• Screening and Filtration of candidates’ curriculum vitas, calling the selected one for interview.
• Preparing Job Offers / Approvals and Orientation for new employees.
• Informing new employees of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
• Prepare all related steps as finger print, opening bank account, and employees’ files.
• Prepare required official papers for employees such as Joining papers and contracts.
• Log file from attendance machine and prepare employees attendance sheet and penalties.
• Prepare monthly penalties & deduction report, and add it to salary sheet.
• Update vacation balance and receive employee’s vacations and sick leaves and permissions.
• Manage employee payroll, benefits and compensation.
• Employee Files’ preparation and receiving the required hiring documents
• Develops in depth understanding of payroll database to create required reports.
• Execute payroll functions in a timely and accurately manner. Prepare input data of payroll monthly transactions.
• Prepare formal forms for Social insurance as: Form 1, 2, 6.
• Prepare medical insurance forms and contact with service supplier
CRM administrator:
•Taking a lead role, undertake data management, database administration and data exchange operational tasks as directed by the direct manager and in accordance with CRM data policies and procedures.
•Verify & Input customer’s details in the CRM.
•Manage customers’ activations on the company CRM.
•Identify customer’s product lines & manage updates.
•Apply deactivation procedures on customers that violates set users terms and conditions.
•Ensure the accuracy of the CRM data.
•Using data held within the company’s CRM system undertake data analysis, interpretation and collation for operations management and incident resolution.
•Perform data uplift and cleansing activity such as record de-duplication.
•Issue quantitative/qualitative periodical reports.


Company Details

Paxeramed Corp. (multinational)

Cairo, Egypt

101-500 employees

Healthcare and Medical Services, Information Technology Services

www.paxeramed.com

Mar 2016 to present (9 months)
Office Manager at EG Bank

Experience Details

Office Manager

Administration

Manager

•Undertake all executive support work required by the GM to help him execute his duties efficiently and effectively.
•Proactivity manage the daily work to provide excellent support consistently re-planning and prioritizing work as required e.g. maintain daily appointments , plan & organize meeting and liaise with external clients and Department/Division Assistants.
•Distribute the decisions/directives that comes to the legal department either from the Board or senior management and make sure that a report captures the outcomes /updates go out accordingly.
•Organize flight, hotel, transportation, plan travel itineraries for overseas and local business trips for GM.
•Act as the interface to the GM and primary point of contact for internal staff.
•Receiving and execution of reservation orders from the central bank of Egypt, tax authority and the other detaining authorities.
•Schedule meetings and conferences.
•Mailbox management and hard and soft copy filing.
•Drafting documents including legal correspondence, documents, contracts and reports. Document production, including heavy amendments and formatting, track changes and working in multiple versions of documents.
•Taking and transcribing oral dictation of notes, memos and legal documents.
•Receiving queries from clients and distributing them to relevant lawyers.
•Entering and editing time sheets.
•Managing incoming communications.
•Updating and maintaining client contact database.
•Open, sort, and distribute incoming correspondence, including faxes and email.
•Proficient in handling all types of office equipment (photocopier, scanners, fax, printers, etc.)


Company Details

EG Bank

Giza, Egypt

More than 1000 employees

Banking

www.egbbank.com.eg

Jun 2007 to Feb 2016 (8 years 8 months)
Recruitment Coordinator at IDG

Experience Details

Recruitment Coordinator

Human Resources

Entry Level

• Contribute to the efficiency of the organization by ensuring that its staffing needs are met effectively.
• Advertise job openings, review applicants’ resumes and create strategies that enhance the company’s ability to attract and retain workers.
• Develop a pool of qualified candidates in advance of need.
• Determines applicant requirements by studying job description and job specifications.
• Screening and interviewing candidates to ensure only the best resumes are on IDG. Matching specific candidates with specific positions.
• Searching websites looking for companies in need of employees and receiving the requests of our clients, sending them mails containing introduction letter of IDG.
• In case of accepting the offer, contact them and complete the contract.
• Receiving the curriculum vitas and classifying them according to their categories.
• Perform all data entry and proper filling system to keep a qualified candidates database.
• Receiving the company’s mails and answering them.
• Answering calls and receiving faxes.


Company Details

IDG

Cairo, Egypt

11-50 employees

Human Resources

http://www.idgeg.com/

Aug 2005 to Mar 2007 (1 year 7 months)

Achievements


In Paxeramed i learned a lot of things and i get professional in using CRM in a very short time and learned many things in HR that i started to execute it in a very professional way all this in a very short time.


i started my career in EG bank as a secretary then i improved my self to become an office manager through the years i have worked in EG bank


i studied hard in secondary school to be able to join Faculty of Alsun that is considered one of the best faculties

Education

Bachelor's Degree in faculty of Alsun - English section

Education Details

Bachelor's Degree

faculty of Alsun - English section

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Maadi Secondary School

Egypt

2001

A / Excellent / 85 -100%

93%

Maadi Secondary School
2001
This profile is fresh!
Last update 22 days ago.

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Profile Skills and Keywords

Admin & HR Generalist And CRM AdministratorAdministrationArabicAttendance ProgrammBankingCRMCustomer ServiceCustomer Service OperationEnglishFaculty Of Alsun - English SectionHandles StressHard WorkerHealthcare And Medical ServicesHuman ResourcesInformation Technology ServicesInnovativeInternetListening SongsMicrosoft OfficeOffice ManagerPaxeramed Corp.PresenterRecruitment CoordinatorSearching InternetShoppingSocialSocial MediaSportsSupportTravelWatching TV

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

CRM

CRM

: Advanced

: Extreme - I love it!

:

Less than 1 year

Attendance Programm

Attendance Programm

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Administration

Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Human Resources

Human Resources

: Advanced

: Extreme - I love it!

:

1-3 years

Customer service operation

Customer service operation

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Presenter, Innovative, Social, Handles Stress

Online Presence

https://www.linkedin.com/in/somaia-sedky-8b42a1117somaia sedkysomaia_sedky@hotmail.com

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