Basic Info

Soad Abo Zaid

Less than 1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Call Center Agent at E-finance

Experience Details

Call Center Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

E-finance

Cairo, Egypt

More than 1000 employees

Consumer Services

http://www.efinance.com.eg/

Oct 2016 to present (10 months)

Education

Bachelor's Degree in Libraries, documents and information technology

Education Details

Bachelor's Degree

Libraries, documents and information technology

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Cairo University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Imbaba Elthanaweya banat

Egypt

2012

A / Excellent / 85 -100%

N/A

Imbaba Elthanaweya banat
2012

Training and Courses

Training/Course Details

English Course

Aug 2014

Harvest British collage

N/A

Training/Course Details

Marc 21

Apr 2015

Information systems and Services Research center- Faculty of Arts- Cairo University

N/A

Training/Course Details

ICDL Course

Apr 2013

language and translation center- Faculty of Arts- Cairo University

N/A

Training/Course Details

Training in library field

Aug 2014

Central Library – Cairo University

N/A

Training/Course Details

Training in Library Field

Aug 2015

Egyptian National Library.

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Call Center AgentCatsComputerConsumer ServicesCustomer ServiceCustomer ServicesDiscover New ThingsEnglishEnglish CourseFoodHTMLHang Out With FriendsHard WorkerHindi & Turkish ShowsICDL CourseJoomlaLeaderLibrariesLibraries, Documents And Information TechnologyMarc 21Microsoft OfficeMoviesPresenterPuppiesReadingSocialSupportSupportiveTraining In Library FieldTraining In Library FieldTraveling

Self-assesed Skills

Languages

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Computer

Computer

: Advanced

: High

:

More than 7 years

Joomla

Joomla

: Intermediate

: Medium

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

HTML

HTML

: Little knowledge

: Medium

:

Less than 1 year

Fields of Expertise

Customer Services

Customer Services

: Intermediate

: Medium

:

Less than 1 year

libraries

libraries

: Beginner

: Medium

:

Less than 1 year

Key Skills

Leader, Hard worker, Presenter, Social, Supportive

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