Basic Info

Samar Elbadawy

1 year

Cairo Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Receptionist at Bavarian Auto Group (BMW) Kattameya I Showroom (Head office)

Experience Details

Receptionist

Administration

Entry Level

- Greeting Customers, answering their inquiries, collecting data, and directing them to the salesmen.
- Answering phone calls.
- Maintaining the Showroom Master Reservation List.
- Responsible for creating and updating the showroom Sales Report.
- Sending daily reports to the sales manager and salesmen.
- Responsible for the delivery of traffic letters to the salesmen.
- Creating and updating Customers data on the Autoline System (CRM).


Company Details

Bavarian Auto Group (BMW) Kattameya I Showroom (Head office)

Cairo, Egypt

More than 1000 employees

Automotive

N/A

Aug 2016 to present (8 months)
Receptionist at Bavarian Auto Company (BMW Egypt)

Experience Details

Receptionist

Administration

Entry Level

- Greeting Customers, answering their inquiries, collecting data, and directing them to the salesmen.
- Answering phone calls.
- Maintaining the Showroom Master Reservation List.
- Responsible for creating and updating the showroom Sales Report.
- Sending daily reports to the sales manager and salesmen.
- Responsible for the delivery of traffic letters to the salesmen.
- Creating and updating Customers data on the Autoline System (CRM).


Company Details

Bavarian Auto Company (BMW Egypt)

Cairo, Egypt

More than 1000 employees

Automotive

N/A

Dec 2015 to present (1 year 4 months)
Receptionist at Bavarian Auto Group (BMW) Kattameya I Showroom (Head office)

Experience Details

Receptionist

Administration

Entry Level

- Greeting Customers, answering their inquiries, collecting data, and directing them to the salesmen.
- Answering phone calls.
- Maintaining the Showroom Master Reservation List.
- Responsible for creating and updating the showroom Sales Report.
- Sending daily reports to the sales manager and salesmen.
- Responsible for the delivery of traffic letters to the salesmen.
- Creating and updating Customers data on the Autoline System (CRM).


Company Details

Bavarian Auto Group (BMW) Kattameya I Showroom (Head office)

Cairo, Egypt

More than 1000 employees

Automotive

N/A

Aug 2016 to present (8 months)
Receptionist at Bavarian Auto Group (BMW) Almaza Showroom

Experience Details

Receptionist

Sales/Retail

Entry Level

• Greeting Customers, answering their inquiries, collecting data, and directing them to the salesmen.
• Answering phone calls.
• Sending daily reports to the sales manager and salesmen.
• Creating and updating Customer’s data on the Autoline System.


Company Details

Bavarian Auto Group (BMW) Almaza Showroom

Cairo, Egypt

N/A

Automotive

N/A

Dec 2015 to Aug 2016 (8 months)
Support Specialist at Teleperformance Egypt (Western Union U.S and Canada Project)

Experience Details

Support Specialist

Customer Service/Support

Entry Level

• Sending money over the phone using debit or credit card.
• Assisting customers in sending and receiving money in cash from Western Union locations.
• Applying changes over money transfers.
• Refund transactions as per customer’s request or company’s regulations.


Company Details

Teleperformance Egypt (Western Union U.S and Canada Project)

Cairo, Egypt

N/A

Telecommunications

N/A

May 2014 to Sep 2014 (4 months)

Education

BA in English Department

Education Details

BA

English Department

Faculty of Alsun, Ain Shams university, Egypt

Not specified

N/A

N/A

Faculty of Alsun, Ain Shams university
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Tala'e Elkamal Islamic Language School

Egypt

2009

A / Excellent / 85 -100%

N/A

Tala'e Elkamal Islamic Language School
2009

Certifications

Certificate details

Human Resources Management

Jan 2014

N/A

N/A

N/A

Leopard Egypt Accredited from Cairo University

N/A

Training and Courses

Training/Course Details

Accounting 1

Dec 2012

Faculty of Commerce, Ain Shams University

As a Partial Fulfillment of the Specialized Accounting Program at the faculty of Commerce Ain Shams University

Training/Course Details

Accounting 2

Apr 2013

faculty of Commerce Ain Shams University

As a Partial Fulfillment of the Specialized Accounting Program at the faculty of Commerce Ain Shams University

Training/Course Details

Accounting 3

Oct 2013

Faculty of Commerce Ain Shams University

As a Partial Fulfillment of the Specialized Accounting Program at the faculty of Commerce Ain Shams University

This profile is fresh!
Last update 19 days ago.

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Profile Skills and Keywords

Accounting 1Accounting 2Accounting 3AdministrationArabicAutomotiveBusiness DevelopmentCustomer ServiceDetails-orientedEnglishEnglish DepartmentFrenchHRHandles StressHard WorkerHuman Resources ManagementProblem SolverReceptionistRetailSalesSpanishSupportSupport SpecialistSupportiveTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

Spanish

Spanish

: Intermediate

: Intermediate

: Beginner

: Beginner

Fields of Expertise

HR

HR

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Customer Service

Customer Service

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Problem Solver, Details-oriented, Handles Stress, Supportive

Online Presence

https://www.facebook.com/SmrOmrr

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