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Samar Omar Elbadawy

Sales and Services Officer at HSBC

Heliopolis, Cairo, Egypt

Work Experience

  • Sales and Services OfficerFull Time

    HSBC

    May 2019 - Present -6 yrs, 3 months

    Egypt

    • ReceptionistFull Time

      Bavarian Auto Company (BMW Egypt)

      Dec 2015 - May 2019 -3 yrs, 5 months

      Egypt , Cairo

      • Job Details:• Greeting Customers, answering their inquiries, collecting data, and directing them to the sales executives. • Answering phone calls. • Maintaining the Showroom Master Reservation List. • Maintaining the reservation quota of the showroom. • Responsible for creating and updating the showroom Sales Report. • Preparing and sending daily reports to the sales manager and sales executives. • Preparing and sending reports to different departments regarding the number of walk ins, reservations and deliveries. • Preparing and sending reports to the used cars department regarding trade-in and buy-in deals. • Responsible for the delivery of traffic letters to the sales executives. • Creating and updating Customers data on the Autoline System (CRM).
    • Support SpecialistFull Time

      Teleperformance Egypt (Western Union U.S and Canada Project)

      May 2014 - Sep 2014 -4 months

      Egypt , Cairo

      • Job Details:• Sending money over the phone using debit or credit card. • Assisting customers in sending and receiving money in cash from Western Union locations. • Applying changes over money transfers. • Refund transactions as per customer’s request or company’s regulations.
    • Education

      • BA in English Department

        Ain Shams University (ASU)

        Jan 2009 - Jan 2013 - 4 yr

      • High School - Thanaweya Amma

        Tala'e Elkamal Islamic Language School

        Jan 2009 

      Skills

      • HR
      • Customer Service

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Intermediate
      • Spanish

        Intermediate

      Training & Certifications

      • Human Resources Management

        Leopard Egypt Accredited from Cairo University·2013
      • Accounting 3

        Faculty of Commerce Ain Shams University·2013
      • Accounting 2

        faculty of Commerce Ain Shams University·2013
      • Accounting 1

        Faculty of Commerce, Ain Shams University·2012
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