
Samar Omar Elbadawy
Sales and Services Officer at HSBC
Heliopolis, Cairo, EgyptWork Experience
ReceptionistFull Time
Bavarian Auto Company (BMW Egypt)
Dec 2015 - May 2019 -3 yrs, 5 months
Egypt , Cairo
- Job Details:• Greeting Customers, answering their inquiries, collecting data, and directing them to the sales executives. • Answering phone calls. • Maintaining the Showroom Master Reservation List. • Maintaining the reservation quota of the showroom. • Responsible for creating and updating the showroom Sales Report. • Preparing and sending daily reports to the sales manager and sales executives. • Preparing and sending reports to different departments regarding the number of walk ins, reservations and deliveries. • Preparing and sending reports to the used cars department regarding trade-in and buy-in deals. • Responsible for the delivery of traffic letters to the sales executives. • Creating and updating Customers data on the Autoline System (CRM).
Support SpecialistFull Time
Teleperformance Egypt (Western Union U.S and Canada Project)
May 2014 - Sep 2014 -4 months
Egypt , Cairo
- Job Details:• Sending money over the phone using debit or credit card. • Assisting customers in sending and receiving money in cash from Western Union locations. • Applying changes over money transfers. • Refund transactions as per customer’s request or company’s regulations.
Education
BA in English Department
Ain Shams University (ASU)Jan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
Tala'e Elkamal Islamic Language SchoolJan 2009
Skills
Languages
Arabic
FluentEnglish
FluentFrench
IntermediateSpanish
Intermediate
Training & Certifications
Human Resources Management
Leopard Egypt Accredited from Cairo University·2013Accounting 3
Faculty of Commerce Ain Shams University·2013Accounting 2
faculty of Commerce Ain Shams University·2013Accounting 1
Faculty of Commerce, Ain Shams University·2012