Basic Info

Sherif Kotb

7 years

Cairo, Saudi Arabia

Bachelor's Degree

Experienced

Work Experience

Network Engineer at Perma-Pipe Saudi Arabia

Experience Details

Network Engineer

IT/Software Development

Experienced (Non-Manager)

Major Accomplishments:
Played an integral role in ERP, MS Office, common Windows applications and deploying configuring Bitdefnder Antivirus Server and Office365 Exchange Online Migration.
Contributed notably in maintaining and troubleshooting Citrix Xen Desktop Virtual Environment, Citrix Provisioning Server and XenApp.

Chief Accountabilities:
Provided strategic leadership in the management of managed switches & routers of reputed brands.
Chief Accountabilities:
Responsible for installing and configuring all hardware and software within the organization.
Personally accountable for providing layer 1, 2 support and end-user support to perform system upgrades in accordance with company policies and application development methodology, including hardware and software upgrades and utility programs.
Supervise all aspects of troubleshooting / maintaining / installing Desktop clients, laptops & Thin clients.
Lead the project team and integrate their efforts to maximize operational productivity.
Scope of responsibilities is diverse and includes governing end user computing, networking and system administration and coordination activities inclusive of IT networks, file server, network security system and mail server administration.
Develop plan to ensure daily backup for defined applications like: Symantec Backup Exec 2010 R3.
Closely oversee installation and maintenance of Avaya IP Phones.
Additionally responsible for installing, configuring and maintaining the Cisco routers of series 2800, 1800 and Cisco 2950 Switches.
Efficiently liaise with service providers for commissioning and maintaining the WAN links.


Company Details

Perma-Pipe Saudi Arabia (multinational)

Dammam, Saudi Arabia

101-500 employees

Oil and Gas

www.permapipe.com

Aug 2013 to Sep 2016 (3 years 1 month)
IT Administrator at Diamond Motors/ Mitsubishi Motors

Experience Details

IT Administrator

IT/Software Development

Experienced (Non-Manager)

Major Accomplishments:
Commended for designing and managing Microsoft Active Directory, Group Policy, DNS, DHCP and other Microsoft services.
Demonstrated exemplary expertise in monitoring the VPN connection between HQ and branch offices using SonicWall Firewall.

Chief Accountabilities:
Associated closely with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Actively responsible for monitoring and maintaining D-Link DVX-8000 VoIP server and resolving desktop helpdesk support issues.
Led the team to ensure the proper operations of IT systems and management of D-LINK DVX-8000 VOIP Server.
Delivered exceptional levels of customer service with agreed service levels and enabled high quality user experience and productivity.
Primarily tasked with configuring and managing Dell SonicWALL firewalls, including patching servers and desktops with latest updates.
Judiciously interacted with numerous computer platforms in a multi-layered client server environment.
Established plan to ensure desktop computers interconnect seamlessly with diverse systems, including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.


Company Details

Diamond Motors/ Mitsubishi Motors

Giza - Cairo, Egypt

51-100 employees

Automotive

www.mitsubishimotors-eg.com

Apr 2012 to Aug 2013 (1 year 4 months)
System Administrato at Omega Integrated Systems/Computek Training Center

Experience Details

System Administrato

IT/Software Development

Experienced (Non-Manager)

Major Accomplishments:
Held accountability for supporting 230 Pcs, and procurement of hardware (Servers, desktop, Laptop, Cables, Switches, Routers, DSL modems, patch panel and Racks).
Displayed credentials in providing consultancy to varied customers.

Chief Accountabilities:
Entrusted with the onus of installing, updating and troubleshooting VU and Prometric Test center at 2K3 environment (DC, DNS and DHCP).
Mentored the team to maintain and troubleshoot hardware, software and networking and deploying configuring and administering the WSUS server.
Put in distinguished efforts to install, upgrade and migrate Windows server 2003 & 2008 and Client OS Win XP, Vista and Win 7.
Supported business strategy of the company by providing assistance in strategic IT planning associated with all IT Infrastructure elements.
Leveraged competencies in configuring switches, DSL Modems, DNS, DHCP, TCP/IP configuration and subneting.
Provided supervision for adding and configuring Windows server 2008 R2 Hyper-V Role, including installation and configuration of MS outlook 2007 & 2010.
Duties involved sharing and installing many categories of printers like (Inkjet, Laser, IP printer (Network printer).
Accountable for managing strategic planning to optimize resources, improve throughputs, and enhance system performance parameters.


Company Details

Omega Integrated Systems/Computek Training Center

Giza, Egypt

11-50 employees

Education

http://www.computekeg.com/

Jan 2010 to Apr 2012 (2 years 3 months)

Achievements


- Accomplished “Citrix Desktop Virtualization Project of Year 2013” by Teksalah / Citrix - Accomplished Virtual Desktop Infrastructure (VDI) – CitrixXenDesktp, using WYSE & HP Thin Clients. - Implemented Server Virtualization for MS Exchange 2007, SQL Server & other applications . - Implemented Riverbed WAN optimization & acceleration between all branch offices. - Effectively implemented open source Helpdesk & Internal Messaging system spanning continents.

Education

B.Sc in Computer and Information System

Education Details

B.Sc

Computer and Information System

mokattam academy for modern sciences, Egypt

C / Good / 65 - 75%

Computer Science

N/A

mokattam academy for modern sciences
2002 - 2006
High School - International Baccalaureate

High School Details

International Baccalaureate

Don Bosco

Egypt

2002

C / Good / 65 - 75%

N/A

Don Bosco
2002

Certifications

CCNA
Jan 2010

Certificate details

CCNA

Jan 2010

972 out of 100

https://sso.cisco.com/autho/forms/CDClogin.html

CSCO 11720680

CISCO

N/A

CCNA VOICE
Feb 2011

Certificate details

CCNA VOICE

Feb 2011

972 out of 100

https://sso.cisco.com/autho/forms/CDClogin.html

CSCO 11720680

CISCO

N/A

CCNA Security
Sep 2016

Certificate details

CCNA Security

Sep 2016

972 out of 100

https://sso.cisco.com/autho/forms/CDClogin.html

CSCO 11720680

CISCO

N/A

Certificate details

MCITP Enterprise Administrator 2008

Mar 2012

972 out of 100

http://goo.gl/kuplX5

D678-4080

Microsoft

N/A

Training and Courses

Training/Course Details

Basic Business Skills Acquisition

Aug 2008

Future Generation Foundation (FGF)

 Developed Language and Computer skills.  Enhanced Presentation & Project Development skills.  Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing  World Class Customer Service ( WCCS ) Dale Carnegie Training  Communication Skills Dale Carnegie Training Cairo , Egypt

Training/Course Details

Professional Diploma in Networking

Aug 2007

YAT

YPDN

ICDL at ICDL
Aug 2007

Training/Course Details

ICDL

Aug 2007

ICDL

International Computer Driving Licence

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Last update 3 days ago.

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Profile Skills and Keywords

? I Like To Work At Team Or Work GroupArabicAutomotiveBasic Business Skills AcquisitionCCNACCNA SecurityCCNA VOICEComputer And Information SystemEducationEnglishHandles StressICDLITIT AdministratorInteractiveMCITP Enterprise Administrator 2008MS OFFICENetwork EngineerOil And GasOperating SystemsPerma-Pipe Saudi ArabiaProblem SolverProfessional Diploma In NetworkingSecurity SystemsServer HardwareSocialSoftware DevelopmentSystem AdministratoTeam PlayerVOIP Systems

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

MS OFFICE

MS OFFICE

: Advanced

: High

:

More than 7 years

Fields of Expertise

Server hardware

Server hardware

: Expert

: Extreme - I love it!

:

More than 7 years

Security Systems

Security Systems

: Expert

: Extreme - I love it!

:

3-5 years

Operating Systems

Operating Systems

: Expert

: Extreme - I love it!

:

More than 7 years

VOIP Systems

VOIP Systems

: Beginner

: Medium

:

1-3 years

Key Skills

Problem Solver, Social, Handles Stress, Interactive, Team Player

Online Presence

https://sa.linkedin.com/in/sherif-marzouk-46644463

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