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Shuaib Ur Rahman

Technical Associate at DVCOM Technology LLC

Dubai, United Arab Emirates
  • IT Service Management
  • LAN/WAN
  • Network & IT Support
  • IP Telephony (Open Source)
  • Adobe Photoshop

Work Experience

  • Technical Associate at DVCOM Technology LLC

    Sep 2017 to present · 11 Months
  • IT & VOIP Engineer at Moby Media Group

    Jun 2008 to Sep 2015 · 7 Years 8 Months
  • IT Support Engineer at Kaveri Warehousing Private Limited

    Feb 2003 to May 2008 · 5 Years 8 Months

Education

  • MSc in Telecom Technology

    Sikkim Manipal University of Health, Medical and Technological Sciences - Egypt 2010 to 2012 · 2 Years
  • BBA in Buisness Administration

    Sikkim Manipal University of Health, Medical and Technological Sciences - Egypt 2007 to 2010 · 3 Years

Skills
Tools and Fields of Expertise

  • IT Service Management
  • LAN/WAN
  • Network & IT Support
  • IP Telephony (Open Source)
  • Adobe Photoshop
  • Asterisk
  • TCP/IP
  • IVR
  • Microsoft PowerPoint
  • Microsoft Access
  • Microsoft Office
  • Microsoft Excel
  • Asterisk
  • Call Center Setup (Open Source)
  • Audio Conference (Open Source)
  • Windows Server
  • MS Office
  • CCTV Installation
  • Kannel (Open Source SMS Gateway)
  • E1/T1 ISDN PRI
  • FXO/FXS
  • SIP/IAX Trunking
  • Voicemail
  • Audio COnference
  • Adobe Photoshop
  • Microsoft Visio
  • SharePoint
  • Vicidial
  • FreePBX
  • Linux
  • Website Development (Wordpress)
  • WordPress
  • CUCM
  • CUCME

Languages

  • English

    Advanced
  • Hindi

    Fluent
  • Urdu

    Fluent

Training & Certifications

  • Peplink Certified Engineer

    Peplink · 2016
  • CCNP VOICE

    Netmetric Solutions, Hyderabad, INDIA · 2015
  • CCNA VOICE

    Netmetric Solutions, Hyderabad, INDIA · 2015
  • ASTERISK Advanced Training by Digium

    DVCOM Technology, DUBAI, UAE · 2014
  • CIPT1 (v8.0) (Implementing Cisco Unified Communications Manager)

    2013
  • ITIL® Foundation in IT Service Management

    2012
  • CCNA VOICE (Cisco Certified Network Associate in VOICE)

    2010
  • CCNA (Cisco Certified Network Associate)

    2007
  • CCNA

    Softel Solutions, New Delhi, INDIA · 2006