Basic Info

Shrief Salah

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Admin Assistant and Operation Specialist at Nas Nav - Cms

Experience Details

Admin Assistant and Operation Specialist

Banking

Experienced (Non-Manager)

N/A


Company Details

Nas Nav - Cms

Cairo, Egypt

51-100 employees

Banking

N/A

Nov 2017 to present (1 month)
Senior Customer Service – Back Office Coordinator at Matgr

Experience Details

Senior Customer Service – Back Office Coordinator

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Matgr

Cairo, Egypt

11-50 employees

Automotive

N/A

Jun 2017 to Aug 2017 (2 months)
Follow Up Complains Unit Representative and Customer Service Representative at Egypt Electronics (white whale and hitachi)

Experience Details

Follow Up Complains Unit Representative and Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

dealing with all problems which facing the customers in order to solve it, contact with customers directly to make them satisfied about the service& to know what other problems they meet.contact with technical managers to solve all pending issues.


Company Details

Egypt Electronics (white whale and hitachi) (multinational)

Cairo, Egypt

More than 1000 employees

Electronics and Semiconductors

N/A

Sep 2011 to May 2017 (5 years 8 months)
Sales in Department of Religious Tourism at Light Egypt Travel

Experience Details

Sales in Department of Religious Tourism

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Light Egypt Travel

Cairo, Egypt

1-10 employees

Travel and Tourism

N/A

Dec 2010 to Jun 2011 (6 months)
Sales and Markting at Soviner Tours

Experience Details

Sales and Markting

Tourism/Travel

Entry Level

N/A


Company Details

Soviner Tours

Cairo, Egypt

1-10 employees

Travel and Tourism

N/A

Sep 2010 to Dec 2010 (3 months)

Education

Bachelor's Degree in social work

Education Details

Bachelor's Degree

social work

Higher Institute for Social Services cairo, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Institute for Social Services cairo
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

elkoba

Egypt

2005

C / Good / 65 - 75%

N/A

elkoba
2005

Training and Courses

Training/Course Details

marketing

Sep 2010

souviner

N/A

Training/Course Details

sales

Sep 2010

souviner

N/A

Training/Course Details

Telesales

May 2011

Xclusives Card

N/A

Training/Course Details

Customer Service

Mar 2013

ecco

N/A

Training/Course Details

Customer Service

May 2012

white whale

N/A

Training/Course Details

Customer Service

Mar 2013

Sab Software

N/A

This profile is fresh!
Last update 10 days ago.

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Profile Skills and Keywords

Admin Assistant And Operation SpecialistArabicAutomotiveBankingCRMCustomer ServiceCustomer-orientedE-marketingERPEgypt Electronics (white Whale And Hitachi)ElastixElectronics And SemiconductorsEnglishFollow Up Complains Unit Representative And Customer Service RepresentativeInternetLeaderMarketingMicrosoft OfficeMicrosoft WindowsOrganizerProblem SolverSAPSalesSales And MarktingSales In Department Of Religious TourismSenior Customer Service Back Office CoordinatorSocial WorkSupportTeam PlayerTelesalesTourismTravelTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

SAP

SAP

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

ERP

ERP

: Expert

: Extreme - I love it!

:

Less than 1 year

CRM

CRM

: Advanced

: High

:

1-3 years

elastix

elastix

: Advanced

: High

:

3-5 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

E-marketing

E-marketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Customer-oriented, Organizer, Problem Solver, Team Player

Online Presence

https://www.linkedin.com/in/shrief-ahmed-21b4a6118/https://www.facebook.com/shriefstar2010?ref=bookmarks

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