Basic Info

Shirouette Ahmed

3 years

Cairo, Egypt

High School

Student

Work Experience

Human resource recruiter at BDO Esnad

Experience Details

Human resource recruiter

Human Resources

Experienced (Non-Manager)

N/A


Company Details

BDO Esnad

Egypt

501-1000 employees

Outsourcing/Offshoring

http://www.bdoesnad.com/

Nov 2015 to present (1 year 1 month)
International costumer service adviser at Vodafone international services VIS

Experience Details

International costumer service adviser

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone international services VIS (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.co.uk

Sep 2014 to Oct 2015 (1 year 1 month)
Senior tour operator at Pharomina Tours

Experience Details

Senior tour operator

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Pharomina Tours

Cairo, Egypt

11-50 employees

Travel and Tourism

N/A

Feb 2015 to Sep 2015 (7 months)
Tour operator at Gennaro

Experience Details

Tour operator

Creative/Design/Art, Marketing/PR/Advertising , Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Gennaro

Cairo - Nasr City, Egypt

11-50 employees

Travel and Tourism

N/A

Jun 2012 to Nov 2012 (5 months)
Tour operator at Easytrav

Experience Details

Tour operator

Customer Service/Support, Marketing/PR/Advertising , Creative/Design/Art

Experienced (Non-Manager)

N/A


Company Details

Easytrav

Egypt

51-100 employees

Travel and Tourism

N/A

Sep 2009 to Aug 2011 (1 year 11 months)

Education

High School - Thanaweya Amma

High School Details

Thanaweya Amma

future 13 GLS

Egypt

2010

B / Very Good / 75 - 85%

went to lycee la liberte school until the 6th grade

future 13 GLS
2010

Training and Courses

Training/Course Details

customer service

Jan 2014

ecco outsourcing training center

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCommunicatorComputerCostumer ServiceCreativeCustomer ServiceCustomer-orientedDecoratingDesignEnglishFashionFood And BeverageFrenchHuman Resource RecruiterHuman ResourcesInternational Costumer Service AdviserMarketingMusicOffshoringOutsourcingPaintingPlannerPresenterReadingSenior Tour OperatorSupportTelecommunicationsTour OperatorTourismTours Programs DesigningTravelTravel And TourismTravelingVodafone International Services VIS

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Fluent

French

French

: Advanced

: Beginner

: Advanced

: Intermediate

Tools and Technologies

Customer Service

Customer Service

: Intermediate

: High

:

1-3 years

Computer

Computer

: Intermediate

: Extreme - I love it!

:

5-7 years

Marketing

Marketing

: Intermediate

: High

:

1-3 years

Fields of Expertise

Tours programs designing

Tours programs designing

: Expert

: Extreme - I love it!

:

3-5 years

Painting

Painting

: Advanced

: Extreme - I love it!

:

More than 7 years

costumer service

costumer service

: Advanced

: Medium

:

Less than 1 year

tourism

tourism

: Advanced

: Extreme - I love it!

:

3-5 years

food and beverage

food and beverage

: Intermediate

: High

:

3-5 years

Human resources

Human resources

: Intermediate

: High

:

Less than 1 year

Key Skills

Planner, Communicator, Presenter, Customer-oriented, Creative

Online Presence

https://www.facebook.com/shirouettehttps://twitter.com/Shirouettehttps://www.goodreads.com/user/show/16472380-shirouette-r

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