SHINE KARTHAMPURATH

Assistant Team Leader

• Job Details:Leading and supervising a team by handling ENBD loans and credit cards, driving operational efficiency and maximizing sales productivity. Proactively sourcing personal loan leads, consistently surpassing sales targets while implementing effective prospecting strategies. Assessing customer eligibility as per bank’s policies, successfully converting prospects and cross-selling a diverse portfolio of ENBD banking products. Streamlining loan approvals and disbursements by collaborating with processing teams and banking representatives, ensuring adherence to regulatory policies. Training and guiding associates on updated policies, enhancing lead conversion while supporting the team manager in strategic sales initiatives to drive revenue growth.

Assistant Team Leader

• Job Details:Supervised an EIB loans team and two credit card teams for CBD and FAB, effectively managing a staff of 15 members to enhance operational efficiency. Led recruitment, training, and allocation of staff to optimize team performance and achieved team targets. Managed management information systems (MIS), translating data insights into actionable leads and driving business growth. Consistently met and exceeded targets, resulting in earned incentives through strategic goal setting and comprehensive performance appraisals.

Direct Sales Officer

• Job Details:Promoted Emirates NBD personal and auto loans to potential customers using direct sales strategies. Assisted clients with loan applications and collaborated with the credit team to assess credit-worthiness and managed approvals.