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Shihab Mohamed Gamal

Sales ,Operations & CRM Expert

Cairo, Egypt
  • Microsoft package 98, 2000, XP – Word, Excel, Outlook, PowerPoint. Mini-Tab and general internet research.
  • Operations (Call Centers)
  • Ferma, BSCS &People soft: Vantive,Seibel applications & Zoho CRM
  • Sales
  • Business Development

Work Experience

  • Business Development Manager at Automotive Fleet Services (A.F.S)

    Apr 2015 to present · 3 Years 5 Months
  • Sales Operations Manager at OTS

    Jun 2012 to Jan 2015 · 2 Years 8 Months
  • Inside Sales Supervisor at Mateway

    Aug 2011 to Jun 2012 · 11 Months
  • Call Center Team Leader at AmecoTech

    Aug 2010 to Jul 2011 · 12 Months

View 2 more experiences

Education

  • Bachelor Degree of commerce – Major accounting (English section), Ain shams university in Accounting (English Section)

    Faculty of Commerce, Ain Shams University - Egypt 1997 to 2004 · 7 Years

Skills
Tools and Fields of Expertise

  • Microsoft package 98, 2000, XP – Word, Excel, Outlook, PowerPoint. Mini-Tab and general internet research.
  • Operations (Call Centers)
  • Ferma, BSCS &People soft: Vantive,Seibel applications & Zoho CRM
  • Sales
  • Business Development
  • Customer Service
  • Zoho CRM
  • Sales Operations
  • ERP (Odoo)
  • Seibel

Languages

  • Arabic

    Fluent
  • English

    Fluent

Training & Certifications

  • Time Management for Maximum Productivity Taming Time

    American Chamber of Commerce · 2014
  • Leading Teams Creating Successful Teams

    American Chamber of Commerce · 2014
  • Six Sigma (Six Sigma Fundamentals)

    American Chamber of Commerce · 2014
  • Customer Driven Organization

    Quest · 2009
  • Customer Service Excellence

    Quest · 2008