Basic Info

Sherif Abd EL-Meguid

13 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Assistant at British Council

Experience Details

IT Assistant

IT/Software Development

Experienced (Non-Manager)

• Provide help desk support for BC staff (hardware, software, and peripherals).
• Troubleshoot network connectivity problems.
• Maintain wiring of users desks and organizing cables of network cabinets
• Apply a regular cleaning plan of IT devices.
• Install and maintain computers, IPhones, and other IT peripherals.
• Provide the basic troubleshooting of GSD incidents and report to IT officers.
• Rebuild computers with the approved images of windows and applications.
• Manage the issuance of ID access cards.
• Maintain the inventory system updated and keep tracking of items input and output.
• Report the stock status of consumables and spare devices to IT officers.
• Providing technical specifications of IT items.
• Follow up the paper cycle of procurement to ensure that the good is received and payment is settled by SAP System.
• Test new purchased items or repaired items.
• Report incidents to GSD in timely manner.
• Perform regular check on IT devices and services inside each meeting rooms.
• Maintain screen cables and connectivity.
• Ensuring the projectors, Interactive White Board (IWB), and other IT equipment in the classrooms are operational for the teaching staff.
• Contribute in the dedicated IT supports provided the Teaching Center staffroom and classrooms according to a shift based schedule.
• Supports the IT Officer to make sure that the Council’s IT policies and standards are adhered to.
• Assists with the repair and disposal of computer equipment and storage of spares in line with Council standards.


Company Details

British Council (multinational)

Cairo, Egypt

More than 1000 employees

Education

http://www.britishcouncil.org.eg/en

Dec 2016 to present (4 months)
IT Consultant at International Flavors & Fragrances (IFF Egypt)

Experience Details

IT Consultant

IT/Software Development

Experienced (Non-Manager)

meeting with clients to determine requirements;
working with clients to define the scope of a project;
planning timescales and the resources needed;
clarifying a client's system specifications, understanding their work practices and the nature of their business;
liaising with staff at all levels of a client organisation;
defining software, hardware and network requirements;
analyzing IT requirements within companies and giving independent and objective advice on the use of IT;
developing agreed solutions and implementing new systems;
presenting solutions in written or oral reports;
purchasing systems where appropriate;
preparing documentation and presenting progress reports to customers;
organizing training for users
being involved in sales and support, and where appropriate, maintaining contact with client organisations;
identifying potential clients and building and maintaining contacts.


Company Details

International Flavors & Fragrances (IFF Egypt) (multinational)

6th of October City, Egypt

51-100 employees

Food and Beverage Production

http://www.iff.com/

Mar 2016 to Dec 2016 (9 months)
System Admin & ERP Support at Dräxlmaier Automotive Group. Egypt site (EWS)

Experience Details

System Admin & ERP Support

IT/Software Development

Experienced (Non-Manager)

• Supporting the head of IT participating in further development of the DRX IT network.
• Responsible for the configuration, and reliable operation of computer systems especially multi-user computers, such as servers.
• Ensure that the uptime, performance, resources, and security of the computers meets the needs of the users, without exceeding the budget.
• Acquire, install, or upgrade computer components and software or provide routine automation through scripts.
• Maintain security policies.
• Train and/or supervise staff.
• Offer technical support for projects.
• Ensuring the availability of the Local Area Network (LAN) and the Internet connections.
• Maintain IT production equipment (Tally printer T2280 & Zebra printer S4M – 105SL – Data logic scanner – Intermec scanner CK31)
• Supporting & coordinator for ERP system
• ICT coordinator for applications rollout
• windows 7 migration project management
• Responsible for the maintenance of the IT System Landscape of the plant
• Organizing quarterly physical cleaning of the computers & printers
• Contact person and consultant for users
• Respond to user requests for applications or hardware support, and process these requests via the standard Incident management process (iET Solutions)
• Ensuring installation of standard and approved software
• Solving technical application / operation problems
• Where necessary; forwarding inquiries in structured form to process competency and/or to GC IT (via the DRX User Service)
• Identifying user shortfalls and providing assistance in all issues concerning IT
• Installing, configuring and administering front-end systems in accordance with the given standards and directives.
• Cooperate in Recording, analyzing and remedying breakdowns
• Creating Material Requisitions for IT equipment
• Internal Process Auditor
• Knowledge of management and administration


Company Details

Dräxlmaier Automotive Group. Egypt site (EWS) (multinational)

6th of October City, Egypt

101-500 employees

Automotive

N/A

Oct 2008 to Dec 2015 (7 years 2 months)
Sales & IT specialist at Queen center for used PCs

Experience Details

Sales & IT specialist

Installation/Maintenance/Repair

Experienced (Non-Manager)

- Sales for used monitors & PCs
- Maintenance for PCs


Company Details

Queen center for used PCs

Cairo, Egypt

1-10 employees

Computer Hardware

N/A

May 2007 to Jan 2008 (8 months)
An accountant at Ebidco for construction

Experience Details

An accountant

Accounting/Finance

Entry Level

N/A


Company Details

Ebidco for construction

Cairo, Egypt

11-50 employees

Construction - Residential & Commercial/Office

N/A

Mar 2006 to Jan 2007 (10 months)
IT specialist at Future for computer services (personal business)

Experience Details

IT specialist

Installation/Maintenance/Repair

Manager

- manage the finance and administration issues
- network administrator
- maintenance


Company Details

Future for computer services (personal business)

6th of October City, Egypt

1-10 employees

Information Technology Services

N/A

Sep 2004 to Jan 2006 (1 year 4 months)
Sales representative at Meratech Company

Experience Details

Sales representative

Sales/Retail

Entry Level

importing electronic tools)
Training & self development


Company Details

Meratech Company

Cairo, Egypt

N/A

Electronics and Semiconductors

N/A

Jun 2002 to Jan 2003 (7 months)

Education

Bachelor's Degree in foreign; commerce and business administration

Education Details

Bachelor's Degree

foreign; commerce and business administration

Helwan University Cairo, Egypt

Not specified

N/A

N/A

Helwan University Cairo
1998 - 2002

Certifications

MCITP
Mar 2011

Certificate details

MCITP

Mar 2011

N/A

https://mcp.microsoft.com/Anonymous/Transcript/Validate

963970/0101274150

N/A

Certificate details

ITIL foundation V3

Oct 2016

N/A

N/A

N/A

Exin

N/A

Training and Courses

Training/Course Details

Business management

Dec 2012

American Chamber of Commerce in Egypt

N/A

Training/Course Details

Dräxlmaier IT training

Mar 2013

Dräxlmaier Business Academy

Training covering following topics Portfolio management - IT Compliance (Security) - IT System Landscape Server Standards - Terminal Server - Active directory - Exchange Security – Firewall -Videoconference System

Training/Course Details

Basic of the Supply Chain Management systems at DRX

Mar 2013

Dräxlmaier Business Academy

N/A

Training/Course Details

• Internal Process Auditor certificate VDA 6.3 2010

Sep 2012

Dräxlmaier Business Academy

N/A

This profile is fresh!
Last update 7 days ago.

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Profile Skills and Keywords

AccountingAn AccountantArabicAutomotiveBasic Of The Supply Chain Management Systems At DRXBloggerBritish CouncilBusiness DevelopmentBusiness ManagementComputer HardwareConstruction - Residential & CommercialCreativeCustomer ServiceCustomer SupportDrxlmaier Automotive Group. Egypt Site (EWS)Drxlmaier IT TrainingE-marketingERP SupportEducationElectronics And SemiconductorsEnglishEntrepreneurFinanceFood And Beverage ProductionForeign; Commerce And Business AdministrationICT CoordinatorITIT ConsultantIT AssistantIT SpecialistIT SupportITIL Foundation V3Iet Ticketing SystemInformation SystemInformation Technology ServicesInstallationInsuranceIntermec CK3 Mobile Wireless Handheld ComputerInternational Flavors & Fragrances (IFF Egypt)InternetJavaLeaderMCITPMaintenanceManagementMarketingMicrosoft OfficeMicrosoft WindowsNetworksOfficeOrganizerRepairRetailSalesSales & IT SpecialistSales RepresentativeSocial MediaSocial Media MarketingSoftware DevelopmentSupporting & Coordinator For ERP SystemSupportiveSystem Admin & ERP SupportTally Printer 2280+Troubleshooting SkillsZebra Printer (S4M & 105SL) Internal Process Auditor Certificate VDA 6.3 2010

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Iet ticketing system

Iet ticketing system

: Expert

: Extreme - I love it!

:

3-5 years

blogger

blogger

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

More than 7 years

Internet

Internet

: Advanced

: High

:

More than 7 years

Networks

Networks

: Advanced

: High

:

3-5 years

IT Support

IT Support

: Advanced

: Extreme - I love it!

:

More than 7 years

ERP Support

ERP Support

: Advanced

: Extreme - I love it!

:

3-5 years

MCITP

MCITP

: Advanced

: High

:

3-5 years

Social Media

Social Media

: Intermediate

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

3-5 years

Customer Service

Customer Service

: Intermediate

: High

:

5-7 years

Marketing

Marketing

: Intermediate

: Medium

:

1-3 years

E-marketing

E-marketing

: Intermediate

: High

:

1-3 years

Java

Java

: Beginner

: Little

:

1-3 years

Fields of Expertise

ICT coordinator

ICT coordinator

: Expert

: Extreme - I love it!

:

5-7 years

Supporting & coordinator for ERP system

Supporting & coordinator for ERP system

: Expert

: Extreme - I love it!

:

5-7 years

customer support

customer support

: Expert

: Extreme - I love it!

:

More than 7 years

troubleshooting skills

troubleshooting skills

: Expert

: Extreme - I love it!

:

More than 7 years

zebra printer (S4M & 105SL)

zebra printer (S4M & 105SL)

: Expert

: Extreme - I love it!

:

5-7 years

management

management

: Expert

: Extreme - I love it!

:

1-3 years

information system

information system

: Advanced

: High

:

3-5 years

Tally printer 2280+

Tally printer 2280+

: Advanced

: Extreme - I love it!

:

5-7 years

Intermec CK3 Mobile Wireless Handheld Computer

Intermec CK3 Mobile Wireless Handheld Computer

: Advanced

: High

:

5-7 years

Social Media Marketing

Social Media Marketing

: Intermediate

: High

:

1-3 years

Sales

Sales

: Intermediate

: High

:

3-5 years

Key Skills

Leader, Creative, Organizer, Entrepreneur, Supportive

Online Presence

https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-public_profilehttp://itspport.blogspot.de/http://starorid.blogspot.de/

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