Basic Info

Sherif Abd EL-Meguid

13 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Contracted IT Consultant at International Flavors & Fragrances (IFF Egypt)

Experience Details

Contracted IT Consultant

IT/Software Development

Experienced (Non-Manager)

meeting with clients to determine requirements;
working with clients to define the scope of a project;
planning timescales and the resources needed;
clarifying a client's system specifications, understanding their work practices and the nature of their business;
liaising with staff at all levels of a client organisation;
defining software, hardware and network requirements;
analyzing IT requirements within companies and giving independent and objective advice on the use of IT;
developing agreed solutions and implementing new systems;
presenting solutions in written or oral reports;
purchasing systems where appropriate;
preparing documentation and presenting progress reports to customers;
organizing training for users
being involved in sales and support, and where appropriate, maintaining contact with client organisations;
identifying potential clients and building and maintaining contacts.


Company Details

International Flavors & Fragrances (IFF Egypt)

6th of October City, Egypt

51-100 employees

Food and Beverage Production

http://www.iff.com/

Mar 2016 to present (9 months)
IT Support / Team Leader at Dräxlmaier Automotive Group. Egypt site (EWS)

Experience Details

IT Support / Team Leader

IT/Software Development

Experienced (Non-Manager)

• Supporting the head of IT participating in further development of the DRX IT network.
• Responsible for the configuration, and reliable operation of computer systems especially multi-user computers, such as servers.
• Ensure that the uptime, performance, resources, and security of the computers meets the needs of the users, without exceeding the budget.
• Acquire, install, or upgrade computer components and software or provide routine automation through scripts.
• Maintain security policies.
• Train and/or supervise staff.
• Offer technical support for projects.
• Ensuring the availability of the Local Area Network (LAN) and the Internet connections.
• Maintain IT production equipment (Tally printer T2280 & Zebra printer S4M – 105SL – Data logic scanner – Intermec scanner CK31)
• Supporting & coordinator for ERP system
• ICT coordinator for applications rollout
• windows 7 migration project management
• Responsible for the maintenance of the IT System Landscape of the plant
• Organizing quarterly physical cleaning of the computers & printers
• Contact person and consultant for users
• Respond to user requests for applications or hardware support, and process these requests via the standard Incident management process (iET Solutions)
• Ensuring installation of standard and approved software
• Solving technical application / operation problems
• Where necessary; forwarding inquiries in structured form to process competency and/or to GC IT (via the DRX User Service)
• Identifying user shortfalls and providing assistance in all issues concerning IT
• Installing, configuring and administering front-end systems in accordance with the given standards and directives.
• Cooperate in Recording, analyzing and remedying breakdowns
• Creating Material Requisitions for IT equipment
• Internal Process Auditor
• Knowledge of management and administration


Company Details

Dräxlmaier Automotive Group. Egypt site (EWS)

6th of October City, Egypt

101-500 employees

Automotive

N/A

Oct 2008 to Dec 2015 (7 years 2 months)
Sales & IT specialist at Queen center for used PCs

Experience Details

Sales & IT specialist

Installation/Maintenance/Repair

Experienced (Non-Manager)

- Sales for used monitors & PCs
- Maintenance for PCs


Company Details

Queen center for used PCs

Cairo, Egypt

1-10 employees

Computer Hardware

N/A

May 2007 to Jan 2008 (8 months)
An accountant at Ebidco for construction

Experience Details

An accountant

Accounting/Finance

Entry Level

N/A


Company Details

Ebidco for construction

Cairo, Egypt

11-50 employees

Construction - Residential & Commercial/Office

N/A

Mar 2006 to Jan 2007 (10 months)
IT specialist at Future for computer services (personal business)

Experience Details

IT specialist

Installation/Maintenance/Repair

Manager

- manage the finance and administration issues
- network administrator
- maintenance


Company Details

Future for computer services (personal business)

6th of October City, Egypt

1-10 employees

Information Technology Services

N/A

Sep 2004 to Jan 2006 (1 year 4 months)
Sales representative at Meratech Company

Experience Details

Sales representative

Sales/Retail

Entry Level

importing electronic tools)
Training & self development


Company Details

Meratech Company

Cairo, Egypt

N/A

Electronics and Semiconductors

N/A

Jun 2002 to Jan 2003 (7 months)

Education

Bachelor's Degree in foreign; commerce and business administration

Education Details

Bachelor's Degree

foreign; commerce and business administration

Helwan University Cairo, Egypt

Not specified

N/A

N/A

Helwan University Cairo
1998 - 2002

Certifications

MCITP
Mar 2011

Certificate details

MCITP

Mar 2011

N/A

https://mcp.microsoft.com/Anonymous/Transcript/Validate

963970/0101274150

N/A

Certificate details

ITIL foundation V3

Oct 2016

N/A

N/A

N/A

Exin

N/A

Training and Courses

Training/Course Details

Business management

Dec 2012

American Chamber of Commerce in Egypt

N/A

Training/Course Details

Dräxlmaier IT training

Mar 2013

Dräxlmaier Business Academy

Training covering following topics Portfolio management - IT Compliance (Security) - IT System Landscape Server Standards - Terminal Server - Active directory - Exchange Security – Firewall -Videoconference System

Training/Course Details

Basic of the Supply Chain Management systems at DRX

Mar 2013

Dräxlmaier Business Academy

N/A

Training/Course Details

• Internal Process Auditor certificate VDA 6.3 2010

Sep 2012

Dräxlmaier Business Academy

N/A

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Last update 1 days ago.

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Profile Skills and Keywords

AccountingAn AccountantArabicAutomotiveBasic Of The Supply Chain Management Systems At DRXBloggerBusiness DevelopmentBusiness ManagementComputer HardwareConstruction - Residential & CommercialContracted IT ConsultantCreativeCustomer ServiceCustomer SupportDrxlmaier IT TrainingE-marketingERP SupportElectronics And SemiconductorsEnglishEntrepreneurFinanceFood And Beverage ProductionForeign; Commerce And Business AdministrationICT CoordinatorITIT SpecialistIT SupportIT Support / Team LeaderITIL Foundation V3Iet Ticketing SystemInformation SystemInformation Technology ServicesInstallationInsuranceIntermec CK3 Mobile Wireless Handheld ComputerInternetJavaLeaderMCITPMaintenanceManagementMarketingMicrosoft OfficeMicrosoft WindowsNetworksOfficeOrganizerRepairRetailSalesSales & IT SpecialistSales RepresentativeSocial MediaSocial Media MarketingSoftware DevelopmentSupporting & Coordinator For ERP SystemSupportiveTally Printer 2280+Troubleshooting SkillsZebra Printer (S4M & 105SL) Internal Process Auditor Certificate VDA 6.3 2010

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Iet ticketing system

Iet ticketing system

: Expert

: Extreme - I love it!

:

3-5 years

blogger

blogger

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

More than 7 years

Internet

Internet

: Advanced

: High

:

More than 7 years

Networks

Networks

: Advanced

: High

:

3-5 years

IT Support

IT Support

: Advanced

: Extreme - I love it!

:

More than 7 years

ERP Support

ERP Support

: Advanced

: Extreme - I love it!

:

3-5 years

MCITP

MCITP

: Advanced

: High

:

3-5 years

Social Media

Social Media

: Intermediate

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

3-5 years

Customer Service

Customer Service

: Intermediate

: High

:

5-7 years

Marketing

Marketing

: Intermediate

: Medium

:

1-3 years

E-marketing

E-marketing

: Intermediate

: High

:

1-3 years

Java

Java

: Beginner

: Little

:

1-3 years

Fields of Expertise

ICT coordinator

ICT coordinator

: Expert

: Extreme - I love it!

:

5-7 years

Supporting & coordinator for ERP system

Supporting & coordinator for ERP system

: Expert

: Extreme - I love it!

:

5-7 years

customer support

customer support

: Expert

: Extreme - I love it!

:

More than 7 years

troubleshooting skills

troubleshooting skills

: Expert

: Extreme - I love it!

:

More than 7 years

zebra printer (S4M & 105SL)

zebra printer (S4M & 105SL)

: Expert

: Extreme - I love it!

:

5-7 years

management

management

: Expert

: Extreme - I love it!

:

1-3 years

information system

information system

: Advanced

: High

:

3-5 years

Tally printer 2280+

Tally printer 2280+

: Advanced

: Extreme - I love it!

:

5-7 years

Intermec CK3 Mobile Wireless Handheld Computer

Intermec CK3 Mobile Wireless Handheld Computer

: Advanced

: High

:

5-7 years

Social Media Marketing

Social Media Marketing

: Intermediate

: High

:

1-3 years

Sales

Sales

: Intermediate

: High

:

3-5 years

Key Skills

Leader, Creative, Organizer, Entrepreneur, Supportive

Online Presence

https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-public_profilehttp://itspport.blogspot.de/http://starorid.blogspot.de/

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