Work Experience
Vodafone Egypt
13 yrs
Head of DeliveryFull Time
July 2016 - Present • 7 yrs, 9 months
Senior Manager - DeliveryFull Time
May 2015 - June 2016 • 1 yr, 1 month
Programme ManagerFull Time
September 2013 - April 2015 • 1 yr, 7 months
Billing Domain MangerFull Time
June 2012 - August 2013 • 1 yr, 2 months
Services Level Operations ManagerFull Time
December 2010 - May 2012 • 1 yr, 5 months
Lead Business Systems AnalystFull Time
HP Enterprise Services
July 2006 - November 2010 • 4 yrs, 4 months
Education
- Cairo University (CU)Jan 2000 to Jan 2005 · 5 Years
Bachelor's Degree in Computer Science
- Abbas El Akkad Jan 2000
High School - Thanaweya Amma
Skills
Tools and Fields of Expertise
- Service Delivery
- Projects Delivery
Languages
English
FluentArabic
Fluent
Training & Certifications
Prince 2 Practitioner
APMG·2014