Basic Info

Sherif Elshorbagy

13 years

Cairo, Egypt

Master's Degree

Manager

Work Experience

IT Manager at DEEF Pharmaceutical Industries Co.

Experience Details

IT Manager

IT/Software Development, Project/Program Management, Operations/Management

Manager

Overseeing and Leading the IT Department operational and strategic planning, including
fostering innovation, planning and executing projects, and organizing and negotiating the
allocation of resources.
Directs technological research by studying organization goals, strategies, practices, and
user projects.
Implement and maintain all network, security, and computer systems to meet the
organization’s current and future requirements.
Responsible for development and documentation of corporate policies, procedures, SLA,
and KPIs as related to network, system, and device use, security, and IT staff performance.
Developing and maintain annual capital budget for IT department.
Ensure the most cost-effective and efficient use of the company’s IT Solutions.
Suggest and provide IT solutions for business and management problems.
Hire and manage information systems personnel and contractors to design, develop,
implement, operate and administer computer and telecommunications soware, networks
and information systems.


Company Details

DEEF Pharmaceutical Industries Co.

Riyadh, Saudi Arabia

101-500 employees

Pharmaceuticals

www.deef.com

Jan 2015 to present (2 years 11 months)
Acting IT Manager at DEEF Pharmaceutical Industries Co.

Experience Details

Acting IT Manager

IT/Software Development

Manager

Planning and implementing IT strategies and ensure that it meets with
organizational business objectives.
Perform the business analysis in order to determine the technology solutions
requirements.
Ensure the high availability of the current systems and suggest any improvement.
Conducted systems analysis and gathered the end-users' requirements for the technology
functionalities that can improve their productivity in their daily routine wok.
Manage data center facilities infrastructures, and execute relevant upgrade projects.
Develop and implement all IT policies and SOPs.
Ensure that the work carried out by IT technical team is completed on time, budget and to
the quality and specification details
Managing the day to day activities of the IT department and its performance


Company Details

DEEF Pharmaceutical Industries Co.

Riyadh, Saudi Arabia

101-500 employees

Pharmaceuticals

www.deef.com

Sep 2013 to Jan 2015 (1 year 4 months)
IT Supervisor at DEEF Pharmaceutical Industries Co.

Experience Details

IT Supervisor

IT/Software Development

Manager

Managed the deployment, monitoring, maintenance, development, upgrade, and support
of all IT systems, including servers, PCs, operating systems, hardware, software, and
peripherals.
Overseen provision of end-user services, including help desk and technical support
services.
Work with stakeholders to define business and systems requirements for new technology
implementations.
Directed research on potential technology solutions in support of procurement efforts.
Ensured that DEEF is current with the latest technologies.
Approved and overseen projects and project portfolio.
Practiced asset management and maintained IT hardware, software, and equipment
inventory.
Manage IT staffing, including recruitment, supervision, scheduling, development,
evaluation, and disciplinary actions.
Established and maintained regular written and in-person communications with the
organization’s executives, department heads, and end users regarding pertinent IT
activities.
Designed, implemented, and managed the SonicWall firewall.


Company Details

DEEF Pharmaceutical Industries Co.

Qassim, Saudi Arabia

101-500 employees

Pharmaceuticals

www.deef.com

Sep 2010 to Sep 2013 (3 years)
Senior IT Specialist at DEEF Pharmaceutical Industries Co.

Experience Details

Senior IT Specialist

IT/Software Development

Experienced (Non-Manager)

Established the Information Technology Department.
Design and implemented the core IT infrastructure including cabling, switches, routers, and
security devices
Designed, implemented and managed Domain Controller Server based on Microsoft
Windows Server 2003.
Designed, implemented, and managed Microsoft ISA Server 2006.
Designed, implemented and managed File Server based on Microsoft windows Server 2003
Designed, Implemented and managed Symantec endpoint protection server.
Designed, Implemented, and managed WebSense web security with integration with ISA
Server 2006.
Recruiting, Managing, and coaching the IT staff.


Company Details

DEEF Pharmaceutical Industries Co.

Qassim, Saudi Arabia

101-500 employees

Pharmaceuticals

www.deef.com

Jan 2007 to Sep 2010 (3 years 8 months)
IT Specialist at EIPICO

Experience Details

IT Specialist

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

Developed the NCR System using Microsoft technologies.
Participated in the CSV (Computer System Validation) project
Designed, implemented, and supported ISA 2004 Server.
Managed, supported and troubleshoot domain controller, active directory, DNS servers.
Managed and supported the Microsoft Exchange email server.
Managed, supported, and troubleshoot all computer systems and network.
Managed backup jobs and ensure high level of completion success rate.
Managed and supported Symantec endpoint protection software and updates.
Performed the regular maintenance for all computer systems and resolve simple network
problems
Troubleshoot problems with computer systems, including hardware and software, e-mail,
network and peripheral equipment problems; makes repairs and corrections where
required.
Solve problems and system security issues based on Windows server 2003.


Company Details

EIPICO

Sharqia, Egypt

More than 1000 employees

Pharmaceuticals

www.eipico.com.eg

Sep 2004 to Jan 2007 (2 years 4 months)
Junior Computer Systems Analyst at SMART IT GROUP

Experience Details

Junior Computer Systems Analyst

IT/Software Development

Entry Level

Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and
related hardware and software in order to deliver required desktop service levels.
Collaborate with LAN technician / network administrators to ensure efficient operation of
the company’s desktop computing environment.
Recommend computer systems to the customers to meet their needs and allocated
budget.
Where required, administer and resolve issues with associated end-user workstation
networking software products.
Receive and respond to incoming calls, and/or e-mails regarding desktop problems.
Act as the first line support for the company’s customers.


Company Details

SMART IT GROUP

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

May 2002 to Jun 2003 (1 year 1 month)

Achievements


• Planned, Designed, and implemented the IT Infrastructure from scratch using the latest technologies based on high standards.
• Proactively drove the planning, designing and implementation of DEEF’s in-house developed system based on best practices that comply with the regulation standards.
• Developed the IT Manual that includes all the required Policies, SOPs, and Process maps for the different IT operations.
• Built a very strong relationship with the IT solutions vendors.
• Recently prepared a full project plan for the IT Department renovation.
• Prepared the RFP for the ERP.
• Lead Epicor E10 ERP implementation project.


Implemented ISA Server


Education

MSc. Of Information Systems Management in Information Systems Management

Education Details

MSc. Of Information Systems Management

Information Systems Management

University Of Liverpool, United Kingdom

B / Very Good / 75 - 85%

N/A

N/A

University Of Liverpool
2010 - 2014
BSc in Computers

Education Details

BSc

Computers

al alson high institute, Egypt

Not specified

N/A

N/A

al alson high institute
1997 - 2002
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Belbies Thanaweya

Egypt

1996

C / Good / 65 - 75%

N/A

Belbies Thanaweya
1996

Certifications

MCSE
Sep 2012

Certificate details

MCSE

Sep 2012

N/A

N/A

N/A

Microsoft

N/A

MCSA
Dec 2011

Certificate details

MCSA

Dec 2011

N/A

N/A

N/A

Microsoft

N/A

MCTS
Oct 2011

Certificate details

MCTS

Oct 2011

N/A

N/A

N/A

Microsoft

N/A

MCP
Jan 2004

Certificate details

MCP

Jan 2004

N/A

N/A

N/A

Microsoft

N/A

Certificate details

IT Professional Diploma

Jan 2004

N/A

N/A

N/A

IBM

N/A

Training and Courses

Training/Course Details

CCNA

Nov 2010

Abad Network

N/A

Training/Course Details

VMware 6.0

Mar 2017

Hewlett Packard Enterprise

N/A

Training/Course Details

Data Protector 9.x Essentials

Apr 2017

Hewlett Packard Enterprise

N/A

Training/Course Details

Managing HPE 3PAR StoreServ I

Apr 2017

HPE

N/A

Training/Course Details

Managing HPE 3PAR StoreServ II

Apr 2017

HPE

N/A

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Last update 10 days ago.

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Profile Skills and Keywords

Acting IT ManagerArabicBusiness-orientedCCNACiscoComputersData Protector 9.x EssentialsERPEnglishEntrepreneurFootballFortiGateHP 3PARHP DataProtectorHP ServersHP StorageHard WorkerISA ServerITIT ManagerIT Professional DiplomaIT SpecialistIT SupervisorITILInformation Systems ManagementInformation Technology ServicesInstallationJunior Computer Systems AnalystLeaderMCPMCSAMCSEMCTSMS ExchangeMaintenanceManagementManaging HPE 3PAR StoreServ IManaging HPE 3PAR StoreServ IIMicrosoft OfficeMicrosoft WindowsNetworksPharmaceuticalsProgram ManagementProjectProject ManagementReadingRepairSenior IT SpecialistSoftware DevelopmentSwimmingSymantecSymantec Endpoint ProtectionSystems EngineeringTeam PlayerTravellingVMWareVMware 6.0Websense Web Security

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Cisco

Cisco

: Expert

: Extreme - I love it!

:

More than 7 years

Symantec

Symantec

: Expert

: Extreme - I love it!

:

More than 7 years

Websense web security

Websense web security

: Expert

: Extreme - I love it!

:

3-5 years

ISA Server

ISA Server

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

HP Servers

HP Servers

: Advanced

: Extreme - I love it!

:

More than 7 years

ITIL

ITIL

: Advanced

: Extreme - I love it!

:

3-5 years

HP 3PAR

HP 3PAR

: Advanced

: Extreme - I love it!

:

1-3 years

VMWare

VMWare

: Advanced

: Extreme - I love it!

:

1-3 years

MS Exchange

MS Exchange

: Intermediate

: Extreme - I love it!

:

3-5 years

Project Management

Project Management

: Intermediate

: Extreme - I love it!

:

1-3 years

HP DataProtector

HP DataProtector

: Intermediate

: Extreme - I love it!

:

1-3 years

FortiGate

FortiGate

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Symantec Endpoint Protection

Symantec Endpoint Protection

: Expert

: Extreme - I love it!

:

More than 7 years

IT

IT

: Expert

: Extreme - I love it!

:

More than 7 years

Networks

Networks

: Expert

: Extreme - I love it!

:

More than 7 years

Systems Engineering

Systems Engineering

: Expert

: Extreme - I love it!

:

More than 7 years

Project Management

Project Management

: Expert

: Extreme - I love it!

:

5-7 years

ERP

ERP

: Expert

: Extreme - I love it!

:

5-7 years

VMware

VMware

: Advanced

: Extreme - I love it!

:

3-5 years

HP Storage

HP Storage

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Business-oriented, Hard worker, Entrepreneur, Team Player

Online Presence

https://www.linkedin.com/in/sherif-elshorbagy/

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