Basic Info

Sherif Elshorbagy

13 years

Cairo, Egypt

Master's Degree

Manager

Work Experience

IT Manager at DEEF Pharmaceutical Industries Co.

Experience Details

IT Manager

IT/Software Development, Project/Program Management, Operations/Management

Manager

• Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
• Lead ERP, SCM, WMS solutions implementation project.
• Lead the standardized datacentre implementation project.
• Design & implement an IT Disaster Recovery (DR) plan.
• Lead Business Continuity Plan (BCP) project & committee for the entire organization.
• Directs technological research by studying organization goals, strategies, practices, and user projects.
• Implement and maintain all network, security, and computer systems to meet the organization’s current and future requirements.
• Responsible for development and documentation of corporate policies and procedures as related to network, system, and device use and security.
• Develop and maintain capital budget for IT department.
• Daily administration and oversight of the network and computer systems. This includes the creation, deletion, and maintenance of user accounts, mailboxes, distribution lists, groups and all associated security parameters.
• Allocate network resources.
• Ensure the most cost-effective and efficient use of the company’s IT Solutions.
• Suggest and provide IT solutions for business and management problems.
• Ensure that all IT equipment complies with industry standards.
• Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
• Interact and coordinate with vendors, suppliers, distributors, and contract consultants.

o Key Achievements:
• Planned, Designed, and implemented the IT Infrastructure from scratch using the latest technologies based on high standards.
• Proactively drove the planning, designing and implementation of DEEF’s in-house developed system based on best practices that comply with the regulation standards.
• Developed the IT Manual that includes all the required Policies, SOPs, and Process maps for the different IT operations.
• Built a very strong relationship with the IT solutions vendors.
• Recently prepared a full project plan for the IT Department renovation.
• Prepared the RFP for the ERP.
• Lead Epicor E10 ERP implementation project.


Company Details

DEEF Pharmaceutical Industries Co.

Riyadh, Saudi Arabia

101-500 employees

Pharmaceuticals

www.deef.com

Jan 2007 to present (10 years 7 months)
IT Specialist at EIPICO

Experience Details

IT Specialist

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

• Design, implementing, and support ISA 2004 Server.
• Responsible for systems and Network administration.
• Monitor backup jobs and ensure high level of completion success rate.
• Monitor Network access.
• Monitor Symantec endpoint protection software and updates.
• Network installation, maintenance and resolve simple network problems
• Troubleshoot problems with computer systems, including hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
• Solve problems and system security issues based on Windows server 2003.
• Install software, PC's and related hardware.
• Computer hardware assembling, maintenance and troubleshooting.


Company Details

EIPICO

Cairo, Egypt

More than 1000 employees

Pharmaceuticals

www.eipico.com.eg

Sep 2004 to Jan 2007 (2 years 4 months)
Technical Support Engineer at SmartNet

Experience Details

Technical Support Engineer

IT/Software Development, Installation/Maintenance/Repair

Entry Level

• Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
• Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and so on.
• Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s desktop computing environment.
• Where required, administer and resolve issues with associated end-user workstation networking software products.
• Receive and respond to incoming calls, pages, and/or e-mails regarding desktop problems.
• Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment.


Company Details

SmartNet

Cairo, Egypt

N/A

Information Technology Services

N/A

May 2002 to Jun 2003 (1 year 1 month)

Achievements


• Planned, Designed, and implemented the IT Infrastructure from scratch using the latest technologies based on high standards.
• Proactively drove the planning, designing and implementation of DEEF’s in-house developed system based on best practices that comply with the regulation standards.
• Developed the IT Manual that includes all the required Policies, SOPs, and Process maps for the different IT operations.
• Built a very strong relationship with the IT solutions vendors.
• Recently prepared a full project plan for the IT Department renovation.
• Prepared the RFP for the ERP.
• Lead Epicor E10 ERP implementation project.


Implemented ISA Server


Education

MSc. Of Information Systems Management in Information Systems Management

Education Details

MSc. Of Information Systems Management

Information Systems Management

University Of Liverpool, United Kingdom

B / Very Good / 75 - 85%

N/A

N/A

University Of Liverpool
2010 - 2014
BSc in Computers

Education Details

BSc

Computers

al alson high institute, Egypt

C / Good / 65 - 75%

N/A

N/A

al alson high institute
1997 - 2002
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Belbies Thanaweya

Egypt

1996

C / Good / 65 - 75%

N/A

Belbies Thanaweya
1996

Certifications

MCSE
Sep 2012

Certificate details

MCSE

Sep 2012

N/A

N/A

N/A

Microsoft

N/A

MCSA
Dec 2011

Certificate details

MCSA

Dec 2011

N/A

N/A

N/A

Microsoft

N/A

MCTS
Oct 2011

Certificate details

MCTS

Oct 2011

N/A

N/A

N/A

Microsoft

N/A

MCP
Jan 2004

Certificate details

MCP

Jan 2004

N/A

N/A

N/A

Microsoft

N/A

Certificate details

IT Professional Diploma

Jan 2004

N/A

N/A

N/A

IBM

N/A

Training and Courses

Training/Course Details

CCNA

Nov 2010

Abad Network

N/A

Training/Course Details

VMware 6.0

Mar 2017

Hewlett Packard Enterprise

N/A

Training/Course Details

Data Protector 9.x Essentials

Apr 2017

Hewlett Packard Enterprise

N/A

This profile is fresh!
Last update 29 days ago.

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Profile Skills and Keywords

ArabicBusiness-orientedCCNACiscoComputersData Protector 9.x EssentialsEnglishEntrepreneurFootballHP ServersHard WorkerISA ServerITIT ManagerIT Professional DiplomaIT SpecialistITILInformation Systems ManagementInformation Technology ServicesInstallationLeaderMCPMCSAMCSEMCTSMS ExchangeMaintenanceManagementMicrosoft OfficeMicrosoft WindowsNetworksPharmaceuticalsProgram ManagementProjectProject ManagementReadingRepairSoftware DevelopmentSwimmingSymantecSystems EngineeringTeam PlayerTechnical Support EngineerTravellingVMware 6.0Websense Web Security

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Cisco

Cisco

: Expert

: Extreme - I love it!

:

More than 7 years

Symantec

Symantec

: Expert

: Extreme - I love it!

:

More than 7 years

Websense web security

Websense web security

: Expert

: Extreme - I love it!

:

3-5 years

ISA Server

ISA Server

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

HP Servers

HP Servers

: Advanced

: Extreme - I love it!

:

More than 7 years

ITIL

ITIL

: Advanced

: Extreme - I love it!

:

3-5 years

MS Exchange

MS Exchange

: Intermediate

: Extreme - I love it!

:

3-5 years

Project Management

Project Management

: Intermediate

: Extreme - I love it!

:

1-3 years

:

:

:

Fields of Expertise

IT

IT

: Expert

: Extreme - I love it!

:

More than 7 years

Networks

Networks

: Expert

: Extreme - I love it!

:

More than 7 years

Systems Engineering

Systems Engineering

: Expert

: Extreme - I love it!

:

More than 7 years

Project Management

Project Management

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Leader, Business-oriented, Hard worker, Entrepreneur, Team Player

Online Presence

https://sa.linkedin.com/pub/sherif-elshorbagy/9/879/931

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