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El Sherbiny Mansour El Sherbiny

IT Manager

Cairo, Egypt

Work Experience

  • security and complianceFull Time

    Microsoft

    Nov 2021 - Present -3 yrs, 8 months

    Egypt

    • Senior IT OperationsFull Time

      Stream Global Services

      Apr 2011 - Apr 2017 -6 yrs

      Egypt , Giza

      • Job Details:•Working as a member of Team in a Company as Multinational Call Center & Working in Different Shift Morning and Night, Midnight works well independently and as a team member. •Provide a first and second level of Professional support for more than 1000 users in 2 sites and Responsible for network availability 24*7. •Fully responsible for installation and administration of the computers. • Fully responsible for all Backup and restore operation. • Fully responsible for Monitoring servers performance and availability. • Normal daily administration activity and security tasks. • Simulate and prepare the accounts environment for new accounts. • Installing windows server 2008, configuring the Active directory. • Working on multiple Vlans Environment • Installing windows and software's using Altiris Server. • Same time installation and configuration. • Administration of Windows server (2003, 2008) based Active Directory infrastructure (create OU's - GP - create and manage users). • Assembling servers and routers. • Responsible for All Vodafone Activities (lines, Phones, Data Lines) • Communicating with other teams from Different Countries. • Dealing with Outages till it's solved in a proper way. • Configuring Avaya's and Nortel phones. • Creating Firewall Business Rules, RFC. • Working on service desk using ticketing system. • Discussing outages Reasons With clients and other teams through Conference Calls. • Assembling Servers, Routers and Switches. • Contact and meet with company suppliers to meet company requirements, mange the hardware stock. • Monitor and troubleshoot our entire Infrastructure • Prepare a plan for New Accounts Project. • Responsible for Microsoft License for the company. • Dealing with Microsoft and Accounts Audits.
    • System Administrator (Acting as Head of Department)Full Time

      Idrak-DMG Group

      Apr 2009 - Mar 2011 -1 yr, 11 months

      Egypt , Cairo

      • Job Details:•Responsible for Software & Hardware Maintenance (In company & Sites) •Responsible for Network Issues Hardware & Software (Inside company & Sites) •Dealing with suppliers to get better service and prices •Updated all sites from work group to domains (4 Branches) • Managed the Following Projects:- MPLS-Software’s-VoIP-Backup-Infrastructure Update to Cat 6 • Documentation for data & assets •Responsible for Sound Systems •Backing up all servers, domains, for all branches •Planning For: -New & Updating Software’s & Operating Systems -Updating Software’s and Hardware’s to make a stable and fast environment -Provide technical support for company smart phones, blackberries & Ipads
    • DMS Project Engineer ( Project )Full Time

      Pfizer ( Egypt - KSA )

      Oct 2008 - Mar 2009 -5 months

      Egypt , Cairo

      • Job Details:•Backing up the data for all users. •Installing the new image for them which is called DMS Project. •Installing, maintaining & updating all windows versions. •Hardware & Software Support •Troubleshooting
    • Education

      • Business Administration in Accounting English Department

        Modern Academy for Engineering and Technology (MIS)

        Jan 2001 - Jan 2005 - 4 yr

      • High School - Thanaweya Amma

        manor house international school

        Jan 2000 

      Achievements

      played Gym, kung Fu Kick boxing bicycling huge Sound Systems

      Skills

      • ERP
      • Windows Server
      • Network Admin
      • Wireless
      • Information Technology (IT)
      • Systems
      • Infrastructure
      • Project Management
      • Customer Service
      • Information Security
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      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Beginner

      Training & Certifications

      • CEH

        2020
      • ISO 27000

        2020
      • CISSP

        2019
      • CCNA

        Self Study·2018
      • MCITP

        Synergy ·2011
      • MCITP

        Synergy ·2011
      • MCSE

        New Horizon·2009
      • MCSE

        New Horizon·2006
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