El Sherbiny Mansour El Sherbiny

security and complianceFull Time

Senior IT OperationsFull Time

• Job Details:•Working as a member of Team in a Company as Multinational Call Center & Working in Different Shift Morning and Night, Midnight works well independently and as a team member. •Provide a first and second level of Professional support for more than 1000 users in 2 sites and Responsible for network availability 24*7. •Fully responsible for installation and administration of the computers. • Fully responsible for all Backup and restore operation. • Fully responsible for Monitoring servers performance and availability. • Normal daily administration activity and security tasks. • Simulate and prepare the accounts environment for new accounts. • Installing windows server 2008, configuring the Active directory. • Working on multiple Vlans Environment • Installing windows and software's using Altiris Server. • Same time installation and configuration. • Administration of Windows server (2003, 2008) based Active Directory infrastructure (create OU's - GP - create and manage users). • Assembling servers and routers. • Responsible for All Vodafone Activities (lines, Phones, Data Lines) • Communicating with other teams from Different Countries. • Dealing with Outages till it's solved in a proper way. • Configuring Avaya's and Nortel phones. • Creating Firewall Business Rules, RFC. • Working on service desk using ticketing system. • Discussing outages Reasons With clients and other teams through Conference Calls. • Assembling Servers, Routers and Switches. • Contact and meet with company suppliers to meet company requirements, mange the hardware stock. • Monitor and troubleshoot our entire Infrastructure • Prepare a plan for New Accounts Project. • Responsible for Microsoft License for the company. • Dealing with Microsoft and Accounts Audits.

System Administrator (Acting as Head of Department)Full Time

• Job Details:•Responsible for Software & Hardware Maintenance (In company & Sites) •Responsible for Network Issues Hardware & Software (Inside company & Sites) •Dealing with suppliers to get better service and prices •Updated all sites from work group to domains (4 Branches) • Managed the Following Projects:- MPLS-Software’s-VoIP-Backup-Infrastructure Update to Cat 6 • Documentation for data & assets •Responsible for Sound Systems •Backing up all servers, domains, for all branches •Planning For: -New & Updating Software’s & Operating Systems -Updating Software’s and Hardware’s to make a stable and fast environment -Provide technical support for company smart phones, blackberries & Ipads