SH

Shedam Tarek Hegazy

call center agent

Nasr City, Cairo, Egypt

Work Experience

  • call center agent

    sinai university

    Jan 2021 - Mar 2021 -2 months

    • Job Details:Worked as a call center agent in a campaign for 3 months full time, gained multitasking skills through call center experience.

  • data entry assistant

    • Job Details:Supported both academic and administrative tasks for 8 months.

  • call center agent

    sinai university

    • Job Details:Worked as a call center agent in another campaign for 2 months full time, built customer-focused and high-pressure handling skills.

  • team leader

    • Job Details:Developed strong leadership, problem-solving, emotional intelligence, effectively guide and support their team for 8 months.

    • Education

    • Bachelor's Degree in business administration

      Modern Academy in Maadi (MAM)

      Jan 2021 - Jan 2025 - 4 yr

    Skills

    • CRM
    • Marketing
    • Copywriting
    • Market Research
    • content creator
    • Team management
    • Time Management
    • work under pressure
    • Effective communication
    • organization
    View More

    Languages

    • Arabic

      Beginner

    • English

      Beginner
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