Basic Info

Shaymaa Eid

2 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Assistant General Manager at Murabahat Real Estate Solutions

Experience Details

Assistant General Manager

Administration

Experienced (Non-Manager)

N/A


Company Details

Murabahat Real Estate Solutions

Cairo, Egypt

51-100 employees

Real Estate/Property Management

www.mresco.com

Apr 2017 to present (8 months)
HR Admin at Career 4 u

Experience Details

HR Admin

Human Resources

Entry Level

• Maintain applicant’s database up to date.
• Classify CVs in database according to different disciplines.
• Assist in writing job postings and employment ads.
• Provides overall administrative tasks.


Company Details

Career 4 u

Cairo, Egypt

N/A

Human Resources

N/A

Nov 2015 to Apr 2017 (1 year 5 months)
Customer care representative at Egypt Yellow Pages

Experience Details

Customer care representative

Customer Service/Support

Entry Level

• Handling YM clients through outbound Calls
• Mining & verifying Database
• Work on Database application & programs
• Maintain high level of Accuracy On DB
• Keeps up to date with Product Knowledge & Standards


Company Details

Egypt Yellow Pages

Cairo, Egypt

N/A

Marketing and Advertising, Business Services - Other, Marketing and Advertising

www.yellow.com.eg

Jul 2014 to Jul 2015 (1 year)
Administrative coordinator (intern) at Freeline

Experience Details

Administrative coordinator (intern)

Administration

Entry Level

- Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.
- Preparing correspondence.
- Open and distribute incoming correspondence.
- Maintain appointments schedules and handling inquiries.
- Answer the telephone and greeting the visitors.
- Following task given by the manager to meet deadlines.


Company Details

Freeline

Giza, Egypt

1-10 employees

Construction - Industrial Facilities and Infrastructure

N/A

Jul 2010 to Oct 2010 (3 months)

Education

Bachelor's Degree in Commerce English section-Business Administration

Education Details

Bachelor's Degree

Commerce English section-Business Administration

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2010 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-Haram Secondary School for Girls

Egypt

2009

A / Excellent / 85 -100%

N/A

Al-Haram Secondary School for Girls
2009
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Profile Skills and Keywords

AdaptiveAdministrationAdministrative CoordinatorAdobe PhotoshopArabicAssistant General ManagerBusiness Services - OtherCommerce English Section-Business AdministrationConstruction - Industrial Facilities And InfrastructureCustomer Care RepresentativeCustomer ServiceCustomer-orientedEnglishFlexibleHRHR AdminHard WorkerHuman ResourcesInternetManagementMarketing And AdvertisingMicrosoft OfficeProperty ManagementReal EstateSocialSupportTeam Player

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Internet

Internet

: Advanced

: High

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Little knowledge

: High

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Advanced

: High

:

Less than 1 year

management

management

: Advanced

: Extreme - I love it!

:

1-3 years

HR

HR

: Intermediate

: High

:

Less than 1 year

Key Skills

Hard worker, Customer-oriented, Flexible / Adaptive, Social, Team Player

Online Presence

https://www.linkedin.com/profile/view?id=246455683&trk=nav_responsive_tab_profilehttps://www.facebook.com/Shaymaa.Shaheinhttps://twitter.com/ShaymaaShahein

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