Basic Info

Ahmed Mohamed

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT System Administrator / Microsoft Systems Management at TechySupport

Experience Details

IT System Administrator / Microsoft Systems Management

Installation/Maintenance/Repair

Experienced (Non-Manager)

•Install, maintain and troubleshoot Windows Server operating system (2008,R2 and 2012,R2)
•Managing Domain controllers and RODC (including backup&restore;)
•Configuring and Troubleshooting DNS, DHCP
•Managing AD objects
•Managing GPO, DFS and file shares
•Monitoring Windows Server OS, regular check for problems
•Managing and troubleshooting Microsoft Exchange Server 2007,2010,2013


Company Details

TechySupport

Cairo, Egypt

11-50 employees

Information Technology Services

http://www.zuutech.com/

Oct 2008 to present (8 years 2 months)

Achievements


technologies are making life easy, once we figured out the purpose of using specific technology, at this point we are going to deal with it easily 'old words huh, but it is absolutely true..' let's say that I dealt with technology over a few years, supporting Business class and Residential level, domain and workgroups environment, sharing resources between devices is fantastic! I have some ideas and a good experience that i can share with a team to apply successes to a business management corp.

Education

Bachelor's Degree in Information System

Education Details

Bachelor's Degree

Information System

Advanced Academy El haram, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Advanced Academy El haram
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed Lotfy Al-said

Egypt

2001

C / Good / 65 - 75%

N/A

Ahmed Lotfy Al-said
2001

Certifications

MCP
Feb 2016

Certificate details

MCP

Feb 2016

N/A

N/A

N/A

N/A

MCSA 2012
Feb 2016

Certificate details

MCSA 2012

Feb 2016

N/A

N/A

N/A

N/A

Certificate details

MCSE 2012: Messaging - Exchange server 2013

Aug 2016

N/A

N/A

N/A

N/A

Training and Courses

MCDST at self
Apr 2007

Training/Course Details

MCDST

Apr 2007

self

N/A

Training/Course Details

MCITP 2008

Aug 2009

selfstudy

N/A

Training/Course Details

CCNA

Jul 2009

selfstudy

N/A

Training/Course Details

ITIL foundation 2011

Apr 2013

-

N/A

This profile is fresh!
Last update was today

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Profile Skills and Keywords

Active DirectoryAnalysisCCNACRMCloud ComputingCommunication SkillsCommunicatorConfiguring Backup\Restore Solutions (online\local\network)Customer SatisfactionCustomer SupportDHCPDNSData SharingDirectory ServicesEnglishHard WorkerIT ManagementIT System Administrator / Microsoft Systems ManagementITIL Foundation 2011Information SystemInformation Technology ServicesInstall, Manage And Troubleshoot Domain Controller, Active DirectInstallationInternetMCDSTMCITP 2008MCPMCSA 2012MCSE 2012: Messaging - Exchange Server 2013Mac OSMaintenanceMicrosoft OfficeMicrosoft OutlookMicrosoft TechnologiesMicrosoft WindowsNetworkingOrganizerOutlookProblem SolverRepairServersSystem AdministrationTeam PlayerTeamworkTechnical SupportTechnology SolutionsToubleshootingTroubleshootingTroubleshooting Internet Connection, LAN,WAN,WLAN,VPNWindows

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Intermediate

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Mac OS

Mac OS

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

toubleshooting

toubleshooting

: Expert

: Extreme - I love it!

:

5-7 years

Troubleshooting Internet Connection, LAN,WAN,WLAN,VPN

Troubleshooting Internet Connection, LAN,WAN,WLAN,VPN

: Expert

: Extreme - I love it!

:

5-7 years

Configuring Backup\Restore Solutions (online\local\network)

Configuring Backup\Restore Solutions (online\local\network)

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

5-7 years

Customer Support

Customer Support

: Advanced

: High

:

More than 7 years

Install, Manage and troubleshoot Domain Controller, Active Direct

Install, Manage and troubleshoot Domain Controller, Active Direct

: Advanced

: High

:

3-5 years

Fields of Expertise

windows

windows

: Expert

: Extreme - I love it!

:

More than 7 years

outlook

outlook

: Expert

: Extreme - I love it!

:

More than 7 years

active directory

active directory

: Expert

: Extreme - I love it!

:

3-5 years

DHCP

DHCP

: Expert

: Extreme - I love it!

:

5-7 years

DNS

DNS

: Expert

: Extreme - I love it!

:

3-5 years

Servers

Servers

: Expert

: Extreme - I love it!

:

3-5 years

troubleshooting

troubleshooting

: Expert

: Extreme - I love it!

:

5-7 years

data sharing

data sharing

: Expert

: Extreme - I love it!

:

5-7 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

5-7 years

Teamwork

Teamwork

: Expert

: Extreme - I love it!

:

5-7 years

Mac OS

Mac OS

: Expert

: High

:

5-7 years

directory services

directory services

: Advanced

: Extreme - I love it!

:

3-5 years

CRM

CRM

: Advanced

: Extreme - I love it!

:

5-7 years

IT Management

IT Management

: Advanced

: Extreme - I love it!

:

5-7 years

System Administration

System Administration

: Advanced

: Extreme - I love it!

:

3-5 years

Analysis

Analysis

: Advanced

: Extreme - I love it!

:

5-7 years

Customer Satisfaction

Customer Satisfaction

: Advanced

: Extreme - I love it!

:

5-7 years

Technology Solutions

Technology Solutions

: Advanced

: Extreme - I love it!

:

5-7 years

Communication Skills

Communication Skills

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Technologies

Microsoft Technologies

: Advanced

: Extreme - I love it!

:

5-7 years

networking

networking

: Intermediate

: High

:

5-7 years

Cloud Computing

Cloud Computing

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Communicator, Hard worker, Organizer, Problem Solver, Team Player

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