Basic Info

Shameem Thazhathillath

3 years

Dubai, United Arab Emirates

Bachelor's Degree

Experienced

Work Experience

Desktop Support Engineer at Mercedes-Benz Research and Development India under HCL Infosystems Ltd.

Experience Details

Desktop Support Engineer

IT/Software Development

Experienced (Non-Manager)

o Roles :
 Deploying Software and OS through SCCM  Managing and Maintaining Desktops and Server.  Create and Manage computer, User and Group Accounts in an Active Directory Environment..  Installation and troubleshooting network Printers.  Configuring outlook and troubleshooting outlook issues,  VPN configuration and troubleshoots ( always on and I pass )  Support for IP phone, ( IP phone configuration and allocation and basic troubleshoots (unify 40 GB) ).  Asset management through ITSPS, ( asset allocations, decommissioning, asset transfer, account locking..etc )  Installation and supporting Various Applications.  Provided Technical support for both the Hardware and Software Problems.  Closing the “L2 Tickets, Includes Installation of Various Software’s, Trouble Shooting Software issues, IE issues, Outlook issues, Operating system issue.  Data Backup.


Company Details

Mercedes-Benz Research and Development India under HCL Infosystems Ltd.

Bangalore, India

More than 1000 employees

Business Supplies and Equipment

N/A

Feb 2015 to Jun 2016 (1 year 4 months)
IT Engineer at Spectrum Softtech solution pvt. ltd

Experience Details

IT Engineer

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Spectrum Softtech solution pvt. ltd

karala, India

501-1000 employees

Computer and Network Security

N/A

Feb 2014 to Jan 2015 (11 months)
IT Engineer at Boot net IT Solution, India.

Experience Details

IT Engineer

IT/Software Development

Entry Level

N/A


Company Details

Boot net IT Solution, India.

karala, India

101-500 employees

Computer Hardware

N/A

May 2012 to Jun 2013 (1 year 1 month)

Education

BSc IT in computer science

Education Details

BSc IT

computer science

Calicut University, India

B / Very Good / 75 - 85%

N/A

N/A

Calicut University
2009 - 2012
High School - Other

High School Details

Other

MIM HSS perode

India

2009

C / Good / 65 - 75%

N/A

MIM HSS perode
2009

Certifications

MCITP
May 2013

Certificate details

MCITP

May 2013

N/A

N/A

Transcript ID (1026943)

N/A

Training and Courses

CCNA at bootnet
Nov 2012

Training/Course Details

CCNA

Nov 2012

bootnet

N/A

MCITP at bootnet
Nov 2012

Training/Course Details

MCITP

Nov 2012

bootnet

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness Supplies And EquipmentCCNAComputer And Network SecurityComputer HardwareComputer ScienceCricketDesktop SupportDesktop Support EngineerEnglishITIT EngineerMCITPMalayalamSoftware DevelopmentSystem AdministrationSystem AdministratorVolleyballWindows Administraton

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Malayalam

Malayalam

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Beginner

: Beginner

Tools and Technologies

System Administration

System Administration

: Expert

: Extreme - I love it!

:

1-3 years

MCITP

MCITP

: Expert

: Extreme - I love it!

:

1-3 years

CCNA

CCNA

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

system administrator

system administrator

: Expert

: Extreme - I love it!

:

1-3 years

windows administraton

windows administraton

: Expert

: Extreme - I love it!

:

1-3 years

desktop support

desktop support

: Expert

: Extreme - I love it!

:

1-3 years

Online Presence

www.linedin.comwww.facebook.comwww.twitter.com

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