Basic Info

Shaimaa khattab

4 years

6th of October, Egypt

Bachelor's Degree

Experienced

Work Experience

Administer at Must University

Experience Details

Administer

Administration

Experienced (Non-Manager)

N/A


Company Details

Must University

6th of October, Egypt

N/A

Education

N/A

Jan 2016 to present (11 months)
Senior customer service advisor at Vodafone

Experience Details

Senior customer service advisor

Customer Service/Support

Experienced (Non-Manager)

Handle Customer quires and issues. Support customers by giving them the correct info


Company Details

Vodafone

cairo, giza, Egypt

N/A

Consumer Services

N/A

Jan 2012 to Dec 2015 (3 years 11 months)

Education

BA OF Al-alsun faculty in English Language

Education Details

BA OF Al-alsun faculty

English Language

Faculty of languages, Ain Shams University, Egypt

C / Good / 65 - 75%

Studies English and Spanish language

N/A

Faculty of languages, Ain Shams University
2008 - 2011

Training and Courses

Training/Course Details

English conversation

Jun 2010

Berlitz

N/A

Training/Course Details

Soft Skills

Feb 2012

Vodafone VIS

N/A

Training/Course Details

communication skills

Aug 2013

Vodafone VIS

N/A

This profile is fresh!
Last update 8 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministerAdministrationArabicCommunication SkillsCommunicatorConsumer ServicesCrystal ReportsCustomer ServiceCustomer-orientedEducationEnglishEnglish ConversationEnglish LanguageFlexibleFootbllHRInnovativeMoviesMusicProblem SolverReadingSenior Customer Service AdvisorSiebleSoft SkillsSpanishSupportTelecommunicationTennissWalking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Spanish

Spanish

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Crystal Reports

Crystal Reports

: Expert

: Medium

:

3-5 years

sieble

sieble

: Advanced

: Medium

:

Less than 1 year

Fields of Expertise

telecommunication

telecommunication

: Expert

: Extreme - I love it!

:

3-5 years

HR

HR

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Customer-oriented, Problem Solver, Flexible / Adaptive, Innovative

Online Presence

https://www.linkedin.com/profile/view?id=331597863&trk=nav_responsive_tab_profile_pic

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