Basic Info

Shaimaa khattab

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Communication manger at PST

Experience Details

Communication manger

Administration

Manager

- Handle all social media platforms for PST.
- Communicate with clients with the latest update by phone. Email and Facebook page.
- Handle internal communication and updates inside the company and coordinate between management and coaches


Company Details

PST

Egypt

N/A

Education

N/A

Mar 2017 to present (10 months)
HR Admin Assistant at H.B Fuller

Experience Details

HR Admin Assistant

Human Resources

Experienced (Non-Manager)

- Supports in all Administrative tasks related to finance, Human Resources Client Management and Operations.
- Responsible for travel arrangements for both employees and guest in terms of hotel and tickets.
- Scheduling regular meeting with various parties as required by the Manager and the team.
- Maintain collaborating relationships with company's staff.
- Communicate effectively with all team members.
- Supports all Departments and all staff in organizational matters (e.g. training, events, travel, etc.)
- Responsible for department employee attendance record management (daily, monthly check and data statistics)
- provide verbal and/or written translation.
- Responsible for the company’s fleet and transportation rules.


Company Details

H.B Fuller (multinational)

Giza, Egypt

51-100 employees

Chemicals

N/A

Jul 2017 to present (6 months)
Administer at Must University

Experience Details

Administer

Administration

Experienced (Non-Manager)

-Help candidates who are planning to travel abroad either for immigration or scholarships to make reservation for the desired test they need to have.
-Admit candidates taking the text making sure they are properly introducing to the rules and how the test will take place.
-Monitor the test by Video and Audio the whole time the candidate is taking the test.
-Report any incident that takes place during the exam including any technical or emergency incidents to the exam sponsor.
-Address any concern or any issue at the work place whether its candidate related issue or canter logistics issue.
- Research and analysis for all the information about test centres in Egypt and exams.
- Copy write the website and the Facebook page for the test centres.


Company Details

Must University

Giza, Egypt

N/A

Education

N/A

Jan 2016 to Jun 2017 (1 year 5 months)
Senior customer service advisor at Vodafone

Experience Details

Senior customer service advisor

Customer Service/Support

Experienced (Non-Manager)

Handle Customer quires and issues. Support customers by giving them the correct info


Company Details

Vodafone

Cairo, Egypt

N/A

Consumer Services

N/A

Jan 2012 to Dec 2015 (3 years 11 months)

Education

BA OF Al-alsun faculty in English Language

Education Details

BA OF Al-alsun faculty

English Language

Faculty of languages, Ain Shams University, Egypt

C / Good / 65 - 75%

Studies English and Spanish language

N/A

Faculty of languages, Ain Shams University
2008 - 2011

Training and Courses

Training/Course Details

English conversation

Jun 2010

Berlitz

N/A

Training/Course Details

Soft Skills

Feb 2012

Vodafone VIS

N/A

Training/Course Details

communication skills

Aug 2013

Vodafone VIS

N/A

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministerAdministrationArabicChemicalsCommunication MangerCommunication SkillsCommunicatorConsumer ServicesCrystal ReportsCustomer ServiceCustomer-orientedEducationEnglishEnglish ConversationEnglish LanguageFlexibleFootbllH.B FullerHRHR Admin AssistantHuman ResourcesInnovativeMoviesMusicProblem SolverReadingSenior Customer Service AdvisorSiebleSoft SkillsSpanishSupportTelecommunicationTennissWalking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Spanish

Spanish

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Crystal Reports

Crystal Reports

: Expert

: Medium

:

3-5 years

sieble

sieble

: Advanced

: Medium

:

Less than 1 year

Fields of Expertise

telecommunication

telecommunication

: Expert

: Extreme - I love it!

:

3-5 years

HR

HR

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Customer-oriented, Problem Solver, Flexible / Adaptive, Innovative

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