Basic Info

Shahinda khalifa

11 years

6th of October City, Egypt

Bachelor's Degree

Manager

Work Experience

Supply Planning & Industry Analyst Manager at Ford Middle East

Experience Details

Supply Planning & Industry Analyst Manager

Sales/Retail

Manager

Monitor dealer parts purchasing vs. objective on a regular basis.
Provide support to FME dealers on all goals related matters including from allocation to credit release.
Produce weekly parts purchases and forecast vs. objective reports.
Organize FCSD monthly forecast and planning meeting.
Provide field team with regular parts purchase reports.
Work with field team to resolve technical & parts ordering issues.
Collate and submit FME parts and service data as required.
Collate and publish industry data to FME / AP based on the input from MEAC
Develop standard & Adhoc reports which provide key analysis of industry data.
Work with field team to identify key growth opportunities based on industry data.
Key interactions with FME FCSD Director, and Managing Director.
Help decision makers effectively grow the business by identifying areas/segments of opportunities and help grow parts volume.


Company Details

Ford Middle East (multinational)

duabi, United Arab Emirates

101-500 employees

Automotive

www.ford.com

Aug 2015 to Jul 2016 (11 months)
Logistics & Order Processing Manager at Timab

Experience Details

Logistics & Order Processing Manager

Logistics/Supply Chain, Customer Service/Support

Manager

Provide front-line support and point of contact to Middle East / South of Asia Customers.
Prepare contracts and manage the order processing in our ERP system as soon as singed by the customers
Follow up with planning team for the production progress and shipping status to advise the customers accordingly.
Handle customers’ inquiries such as orders updates, delays, documentation and claims.
Update customers with the delivery commitments and highlight possible delays “if any”
Manage the monthly invoicing projection and anticipating variations “if any”.
Liaising with the in-land logistics service providers to ensure delivery arrangements.
Work closely with the commercial / Sales team on their customer’s needs to assure the fulfillment of the customers’ business requirements
Comply with Timab policies, procedures and management standards, and ensures adherence with all laws and regulations that apply to the area of responsibility.


Company Details

Timab (multinational)

duabi, United Arab Emirates

101-500 employees

Veterinary , Food and Beverage Production

www.timab.com

May 2014 to Jul 2015 (1 year 2 months)
Regional Order Manager at Tenaris

Experience Details

Regional Order Manager

Customer Service/Support, Logistics/Supply Chain

Manager

Provide front-line support and point of contact to UAE, Yemen, Iraq, and Pakistan Customers.
Handling customer inquiries such as production status report and production progress.
Following up with the different mills on the production status as soon as orders declared as operative.
Updating customers with the delivery commitments and highlighting the possible delays “if any”
Preparing the monthly invoicing projection and anticipating variations “if any”.
Liaising with the in-land logistics service providers & Surveyors to ensure delivery arrangements.
Assuring the fulfillment of the purchase orders as requested by customers.
Following up with the commercial front end on the customer’s payment.
Comply with Tenaris policies, procedures and management standards, and ensures adherence with all laws and regulations that apply to the area of responsibility.


Company Details

Tenaris (multinational)

Dubai, United Arab Emirates

501-1000 employees

Oil and Gas

www.tenaris.com

Jan 2012 to Apr 2014 (2 years 3 months)
Logistics Controller / Demand Planner at Hoffmann La Roche

Experience Details

Logistics Controller / Demand Planner

Customer Service/Support, Logistics/Supply Chain

Experienced (Non-Manager)

Manage inventory and achieve required inventory levels.
Develop demand forecasts, review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
Monitor the demand plan performance (forecast error, accuracy, bias) by measuring actual versus planned performance at multiple planning levels.
Interact with sales, marketing, and customer finance to understand demand forecast drivers.
Coordinating and controlling the order cycle and associated information systems.
Monitoring stock level and enhance forecasting accuracy and recommends forecast adjustments during budget cycles.
Monitor key master data and supply chain parameters in planning (ERP system).
Responsible for measuring and tracking planning KPIs and implementing actions for improvement.
Registering received goods and dispatched goods.
Liaising with the in-land logistics service providers & Surveyors to ensure delivery arrangements.
Assuring the fulfillment of the purchase orders as requested by customers.
Negotiating with the logistics service providers while evaluating their performance and monitoring the contracts validity.


Company Details

Hoffmann La Roche (multinational)

Dubai, United Arab Emirates

101-500 employees

Pharmaceuticals

www.roche.com

Aug 2008 to Dec 2011 (3 years 4 months)
Key Account Manager at UPS

Experience Details

Key Account Manager

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

Handling the sales and promotion of UPS products to specified industries and identified prospects.
Developing a trusted relationship with the key customers and maintaining a strong and long-lasting customer relationships.
Identifying the new business opportunities and convert those into trading customers.
Implementing UPS technology solutions for the new and existing customers.
Designing and implementing new customized solution as per the customer’s needs.


Company Details

UPS (multinational)

Dubai, United Arab Emirates

101-500 employees

Business Services - Other

www.ups.com

Jul 2005 to Jul 2008 (3 years)

Education

Bachelor of English Literature in English Literature

Education Details

Bachelor of English Literature

English Literature

6th of October University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

6th of October University
2002 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Girls school

Egypt

2001

B / Very Good / 75 - 85%

N/A

Girls school
2001

Certifications

Six Sigma
Jun 2011

Certificate details

Six Sigma

Jun 2011

N/A

N/A

N/A

IQF

N/A

CISCP
Aug 2011

Certificate details

CISCP

Aug 2011

N/A

N/A

N/A

IPSCMI

N/A

Certificate details

Mastering Project Managment

Jan 2008

N/A

N/A

N/A

SETTEC

N/A

Training and Courses

Training/Course Details

SCM

Jan 2011

On Job Trining

Good Manufacturing Practice (GMP), Germany (2012) Certified Six Sigma Green Belt, UAE (2011) Certified International Supply Chain Professional (CISCP), UAE (2011) Logistics and Transportation Solutions – UPS, UAE (2009) Projects Master Management, SETTEC, Egypt (2008) Strategic management and effective communication skills, Egypt (2007)

This profile is fresh!
Last update 15 days ago.

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Profile Skills and Keywords

ArabicAutomotiveBusiness DevelopmentBusiness Services - OtherCISCPCinemaCustomer ServiceDemand PlanningERPEnglishEnglish LiteratureFood And Beverage ProductionFord Middle EastHoffmann La RocheKey Account ManagerLogisticsLogistics & Order Processing ManagerLogistics Controller / Demand PlannerMastering Project ManagmentMicrosoft OfficeOil And GasOutdoorsPharmaceuticalsRegional Order ManagerRetailSAPSCMSalesSix SigmaSocial ActivitiesSupply ChainSupply Planning & Industry Analyst ManagerSupportTenarisTimabTransportationUPSVeterinary

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

ERP

ERP

: Expert

: Extreme - I love it!

:

More than 7 years

SAP

SAP

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

supply chain

supply chain

: Expert

: Extreme - I love it!

:

More than 7 years

Logistics

Logistics

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Demand Planning

Demand Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Online Presence

    Public Profile         https://eg.linkedin.com/in/shahinda-khalifa-30819821Wuzzuf.net/me/shahinda

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