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shahd emad

Area Head at Taswera_Egy

New Cairo, Cairo, Egypt

Work Experience

  • Area Head

    Taswera_Egy

    Mar 2024 - Present -1 yr, 5 months

    • Job Details:Achieved 120% of monthly sales targets across 10+ branches. Successfully hired, trained and onboarded 30+ new team members. Increased overall team performance by 30% through structured coaching. Designed and implemented new visual display standards that improved customer engagement. Managed daily operations, staff scheduling, and performance tracking. Coordinated with venue management to maintain smooth collaboration. Analyzed sales data and implemented strategies to increase revenue and customer satisfaction.

  • Sales & Customer Service Agent

    Taswera_Egy

    Mar 2023 - Mar 2024 -1 yr

    • Job Details:Welcomed and approached customers in entertainment venues to offer professional photo services. Assisted clients in selecting, reviewing, and purchasing their photos. Handled payments and ensured customer satisfaction. Promoted photography packages and upsold additional products. Maintained coordination with the photography team to ensure smooth workflow.

    • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2021 - Jan 2025 - 4 yr

    Skills

    • Time Management
    • Event Planning
    • Detail Oriented
    • Team Player
    • Decision Making
    • Adaptability
    • Multitasking
    • Team Collaboration
    • Communication skills
    • MS Excel

    Languages

    • English

      Fluent

    • Arabic

      Fluent

    • French

      Beginner
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